First Citizens' FCU Mobile

Name: First Citizens' FCU Mobile
Rating: 4.5 (900 reviews)
Author: First Citizens Federal Credit Union (inc)

By: First Citizens Federal Credit Union (inc) App

Finance

Overview

Version:

4333.2606.478

Last updated: 2026-07-17

Ranking

#62,718 ▼ 1,650

Overall

Features & Capabilities

First Citizens' FCU Mobile Banking puts your finances at your fingertips. Manage money on the go with secure access to balances, pending and posted transactions, transfers, bill payments, check deposits, and card controls. Use the ATM/branch locator to find nearby options, and set alerts to monitor activity.

Available to FCU online banking members. Mobile banking is free, but your carrier may charge for texts or data. Some features may be limited by your plan or location, and a stable mobile network or Wi-Fi connection is required for best results.

User Growth & Download Statistics

App Privacy & Security Payments Data

By:

First Citizens Federal Credit Union (inc)

Rating:

4.50

(900)

Version:

4333.2606.478 Last updated: 2026-07-17

Version code:

888424640

Creation date:

2014-10-31

Compatible devices:

Size:

132.65MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-20

Compare stats and ranking:

Ranking

# 62,718 ▼ 1,650

For Developers

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Contact the developer

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Developed by:

First Citizens Federal Credit Union (inc)

Apple Apps Store

https://apps.apple.com/us/app/first-citizens-fcu-mobile/id922504905

Website:

http://www.firstcitizens.org

User Reviews

Users praise the app for ease of use and convenient online banking, with strong customer service and long-standing trust in the bank. Recurrent concerns center on biometric login failures (Face ID), login friction from mandatory two-factor authentication, deposit and check deposit issues, and bill-pay changes that removed or limited features. The updated UI is controversial, with mixed views on the upgrade and some calls for returning to the prior layout.

Pros

Easy to use and straightforward navigation.
Convenient online banking with quick access to information.
Helpful, friendly customer service.
Positive reception to the upgrade/new system.
Long-standing trust and reliability with the bank.

Cons

Biometric login (Face ID) not consistently working, especially on newer iOS versions or after closing the app.
Two-factor authentication is required every login, adding friction.
Online deposits/mobile deposit issues or missing deposit options.
Bill Pay limitations, including removal of e-bills and inability to pay some bills (e.g., mortgage payments).
New app layout/interface is less intuitive than the old version and can feel glitchy or hard to navigate.

Recent reviews

Having the First Citizens app is convenient. It is easy to use and handy when in a pinch.

by St*****, 2025-07-27

It’s terrible, not intuitive at all, the old app was much much easier to use, tidal piece of garbage. Face ID does not work, I’ll be changing banks because of this new interface.