Overview

Rating:
1.80
(45)
Version:
5.0.0
Last updated: 2023-05-01
Ranking
#260,510 11,545
Overall

Features & Capabilities

Go mobile with First Citizens Community Bank! Check your balances, pay bills, transfer funds, and locate our branches and ATMs with the FCCB Mobile Banking app. Our app is secure, fast, and free. Just use your existing FCCB online banking ID and password to log in…it’s that easy!

Features:

•Check account balances •View transactions •Transfer funds between accounts •Pay bills •Locate our nearest branch or ATM using your iPhone’s GPS system

  • Use your existing FCCB online banking ID and password to log in.
  • Please refer to your mobile carrier for any applicable data or web access fees.

User Growth & Download Statistics

App
By:
First Citizens Community Bank
Rating:
1.80
(45)
Version:
5.0.0 Last updated: 2023-05-01
Version code:
856133654
Creation date:
2014-02-24
Compatible devices:
Size:
42.83MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-05
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
First Citizens Community Bank
Apple Apps Store
https://apps.apple.com/us/app/fccb/id809930960

User Reviews

Users largely report that the FCCB iPhone app is unreliable and frequently unusable, with repeated login failures, crashes, and being unable to open the app. The UX is described as outdated and hard to navigate, lacking visibility into pending transactions. Missing features like Zelle and modern security (FIDO2) are noted. The app's ongoing issues, possibly tied to a post-bank acquisition, have led many to consider switching banks, though some customers still like FCCB as a brand and hope for fixes.
Pros
  • The bank itself is well-regarded and trusted by customers.
  • Some users report the app has worked reliably in the past.
  • A long-standing relationship with FCCB indicates customer loyalty and willingness to continue using FCCB services.
Cons
  • Frequent app reliability problems: crashes, system errors, and the app often not opening or loading.
  • Chronic login/authentication issues: login failures, password/PIN problems, Face ID inconsistencies.
  • Outdated and confusing UX: hard to find information, poorly organized, lacks visibility into pending transactions or holds.
  • Missing features and modern security: no Zelle support, limited security updates (no FIDO2).
  • Post-acquisition/migration issues: app performance problems linked to ownership changes and ongoing instability.
Recent reviews
This app continually freezes up almost every single time I attempt to use it. First Citizens should have a priority of making their app a quality extension of everything else they do.
by ph*****, 2026-07-10

This app is awful, every time I log on to check my balances or deposit a check it’s not working. I have to run to the brick and mortar just to check a balance it’s not a very efficient system and it’s just frustrating to have to run for banking information that should be readily available on the app.
by 7e*****, 2026-03-31
View all user reviews ›

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