Overview

Features & Capabilities

Dialpad Chrome extension brings a modern business phone system directly to your browser, unifying calls, messages, and contacts for teams. Switch between devices with a single tap, access automatic note-taking via Voice Intelligence, and coach calls from anywhere in a single interface.

Dialpad's rich contact profiles integrate CRM data to keep your team aligned, while AI-driven transcription and insights help you work smarter and faster.

User Growth & Download Statistics

By:
Dialpad, Inc.
Rating:
4.60
(4,536)
2 new ratings
Version:
67.0.0 Last updated: 2026-08-21
Version code:
889771415
Creation date:
2014-10-14
Compatible devices:
Size:
320.23MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-28
Compare stats and ranking:

Other platforms

Android
Dialpad (v60.0.0.1)
611,307 4.35 (3,374)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Dialpad, Inc.
Apple Apps Store
https://apps.apple.com/us/app/dialpad/id921879637
Website:
https://www.dialpad.com

User Reviews

Dialpad is valued for being easy to use and a dependable, all-in-one communications tool for business, handling calls, texts, and team messaging. However, multiple reviews highlight significant downsides: persistent bugs and crashes, updates that hurt usability, poor customer support, and unreliable call connectivity. This tension between a solid concept and real-world reliability leads some users to question its suitability for critical workflows and to consider alternatives.
Pros
  • Easy to use and user-friendly interface; dependable performance.
  • All-in-one communications platform (calls, texts, and team messaging) in one app for business use.
  • Strong for business use with reliable handling of customer communications and internal team coordination.
Cons
  • Buggy/unstable app with glitches and crashes (including laggy features like copy/paste on iPad).
  • Updates frequently degrade the user experience or break features (negative impact after updates).
  • Poor customer support and slow/resistant issue resolution (including mixed experiences with Salesforce integration support).
  • Unreliable call quality and connectivity issues (calls failing to connect or bouncing between reps).
Recent reviews
The update sucks go back to normal
by OH*****, 2026-08-19

I can never answer the phone cause it just hangs up on the person every time I answer. Needs data to function, if you have low signal the app will not function. I almost never use it due to it being unreliable. Overall terrible app and doesn’t function like it supposed to. 0/10 would not recommend.
by Ov*****, 2026-08-19
View all user reviews ›

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