Dialpad

Name: Dialpad
Rating: 4.6 (4509 reviews)
Author: Dialpad, Inc.

By: Dialpad, Inc.

A modern phone system

Features & Capabilities

Dialpad Chrome extension brings a modern business phone system directly to your browser, unifying calls, messages, and contacts for teams. Switch between devices with a single tap, access automatic note-taking via Voice Intelligence, and coach calls from anywhere in a single interface.

Dialpad's rich contact profiles integrate CRM data to keep your team aligned, while AI-driven transcription and insights help you work smarter and faster.

User Growth & Download Statistics

App Communication GenAI

By:

Dialpad, Inc.

Rating:

4.60

(4,509) 5 new ratings

Version:

63.0.0 Last updated: 2026-06-22

Version code:

887110190

Creation date:

2014-10-14

Compatible devices:

Size:

291.93MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-28

Compare stats and ranking:

Ranking

# 28,210 ▲ 49

Other rankings

#3 in dial keyword 50

Other platforms

Dialpad (v58.0.0.2)

594,298 4.46

(3,356)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Dialpad, Inc.

Apple Apps Store

https://apps.apple.com/us/app/dialpad/id921879637

Website:

https://www.dialpad.com

User Reviews

Dialpad is valued for being easy to use and a dependable, all-in-one communications tool for business, handling calls, texts, and team messaging. However, multiple reviews highlight significant downsides: persistent bugs and crashes, updates that hurt usability, poor customer support, and unreliable call connectivity. This tension between a solid concept and real-world reliability leads some users to question its suitability for critical workflows and to consider alternatives.

Pros

Easy to use and user-friendly interface; dependable performance.
All-in-one communications platform (calls, texts, and team messaging) in one app for business use.
Strong for business use with reliable handling of customer communications and internal team coordination.

Cons

Buggy/unstable app with glitches and crashes (including laggy features like copy/paste on iPad).
Updates frequently degrade the user experience or break features (negative impact after updates).
Poor customer support and slow/resistant issue resolution (including mixed experiences with Salesforce integration support).
Unreliable call quality and connectivity issues (calls failing to connect or bouncing between reps).

Recent reviews

Everything hard to find , customer support trash, webpage trash , 2-3 time than button doesn't work. Hard to cancell the plan.

by S.*****, 2026-06-21

Dialpad is atrocious. The app lags on calls and disconnects or completely misses an answered call altogether. Very inefficient for productivity. Text will not send consecutively and screw up the momentum of conversation between a client creating a very confusing situation. Nothing but headaches using this app. Customer support is nonexistent. They take your issues but do not actually do anything about it. Also takes forever for them to respond. They try to not give their support information online and make you have to dig for it. Once you do get a hold of someone it’s a group overseas who does not communicate very well. Would certainly go with a different app other than this.