Peachy App

On March 25th in evening, I used Peachy for the first time. I was having trouble with setting up my reservation, so I asked the attendant for help. She helped me with the reservation and I expressed that I bought the 6 day parking on Groupon. She told me that I was good. I parked my car and got on the shuttle. When I returned on March 29th in the evening, the new attendant expressed that I didn’t set a reservation, so I can’t leave till pay $97. I showed her my shuttle ticket and the Groupon receipt. She expressed that I can’t get out till I pay Peachy directly. I told her that I don’t have the money (returning from vacation), she dropped the price to $76. Again, I still didn’t have the funds. She contacted the supervisor and he didn’t speak to me at all. They just called the cops. I had to call around to get someone to pay the fee, so that I can finally return home from my trip. Technically, I had to pay twice for parking. Worst experience ever! This service was horrible and asking for help from the attendants was useless

I love the Peachy service, but the app needs basic features such as: Saving user profiles so one doesn’t have to type all fields for any booking (HUGE negative) and 2) Payment information should be stored for easy booking.

App doesn’t track actual location of shuttles. Txt and call system is useless. Waiting 30 min for a shuttle at ATL.