Overview

Features & Capabilities

Symplr Access is a mobile app and Chrome extension that helps healthcare facilities manage vendor credentials, appointments, and on-site badges. It displays a virtual badge with your profile photo and appointment details, tracks credential status, and enables on-site check-in and check-out. Hospital admins get an on-site dashboard and rep lookup to streamline vendor management.

Key capabilities include identifying incomplete, declined, or expired credentials and policies, viewing and signing facility policies, uploading documents, and managing account details. Fresh admin features include the On Site Dashboard, Rep Look Up, and app permissions that sync with desktop controls.

User Growth & Download Statistics

By:
symplr software LLC
Rating:
1.20
(420)
3 new ratings
Version:
8.11.5 Last updated: 2026-08-27
Version code:
889872541
Creation date:
2014-08-07
Compatible devices:
Size:
22.25MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-24
Compare stats and ranking:

Other platforms

Android
symplr Access (v8.11.5)
53,221 2.95 (121)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
symplr software LLC
Apple Apps Store
https://apps.apple.com/us/app/symplr-access/id904432520
Website:
http://www.symplr.com

User Reviews

Users overwhelmingly report a fragile, unreliable app with crashes, freezes, and long load times. Authentication is faulty (Face ID fails, frequent password resets), and credential submission is cumbersome with cross-platform inconsistencies. Many feel the service is overpriced, with concerns about double billing after the IntelliCentrics merger. These issues contribute to delays in work processes and scheduling in healthcare settings.
Pros
  • The credentialing service is viewed as superior to competitors.
Cons
  • Frequent stability issues: the app crashes, freezes, is very slow, or won’t open.
  • Authentication/login problems: Face ID often doesn’t work, repeated password resets are needed, and manual login is frequently required.
  • Credential submission is difficult and inconsistent between web and mobile, with users unable to submit credentials at times.
  • High cost and billing concerns: the subscription is very expensive and there are allegations of double charging after the merger with IntelliCentrics.
Recent reviews
Using this app to log into hospitals, updating credentials is very glitchy. I had to refresh the app and install due to an upgrade. After multiple attempts to log in the app did not open and it just spun circles trying to open. I then deleted the app and re-installed. The app did not recognize my password. I went to reset the password. Then that new password did not work. I then reset the password a second time. Due to too many failed log in attempts I’m locked out for 5 minutes. I’m taking that 5 minutes that I have to wait to write this review to pass the time. This app is glitchy, not working. Please for the money we spend on this app to work in hospitals get it right! Very frustrating. Be aware when using this application. As a rep I am forced to use this. Oh and pay to use this. Great waste of time and money!
by Sa*****, 2026-08-28

The company does not hold up its end of the bargain. Constantly have to be on hold with support to get credentials reviewed which is supposed to happen automatically. The badge they gave me doesn’t work and they will not replace. The only recourse is ordering a new one for $150.
by Re*****, 2026-08-27
View all user reviews ›

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