Symplast Patient

Name: Symplast Patient
Rating: 2.6 (86 reviews)
Author: Symplast LLC

By: Symplast LLC

Medical

This app was removed from Apple Apps Store on 2026-05-14

Features & Capabilities

The Symplast Patient Chrome extension connects you with your provider and their staff from the convenience of your iPhone, giving you confidence, accessibility and insight anytime, anywhere. It supports secure Instant Chat, pre-visit intake, and on-demand educational videos, images and documents to guide your care.

You can view and pay invoices, share your own images and videos with the practice, and even post reviews to social media. With this extension, you take control of your health information and stay connected with your care team in a modern, streamlined way.

User Growth & Download Statistics

App Communication Education Privacy & Security Data

By:

Symplast LLC

Rating:

2.60

(86)

Version:

1.69.4 Last updated: 2026-01-29

Version code:

881960192

Creation date:

2017-06-15

Compatible devices:

Size:

69.59MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-05-14

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Symplast LLC

Apple Apps Store

https://apps.apple.com/us/app/symplast-patient/id1227630932

Website:

http://www.symplast.com

User Reviews

Most reviews describe instability and login problems (frequent logouts, failed sign-ins, registration loops), coupled with document-upload friction (no direct PDF uploads, only camera/gallery). A minority praise ease of use, push notifications, and easy messaging with clinicians, but overall reliability and performance are the top concerns.

Pros

Easy to use with push notifications for new items.
Saves time on follow-ups and reduces office visits.
Allows sending photos, logs, and questions anytime, improving remote communication with clinicians.
Responsive local support team and ongoing refinements.

Cons

Frequent login/logout instability: repeated logouts, login failures, password issues, and re-registration loops.
Crashes, freezes, and loading problems after updates; unreliable performance.
Registration/login flow is broken (can't register or resets force re-registration).
Document upload is limited to camera/gallery; no direct PDF upload; friction submitting lab or external documents.
General bugs and reliability concerns, with perceived privacy/security worries.

Recent reviews

With some many good developers out here in 2025, there shouldn’t be a app this clunky.

by Ny*****, 2025-12-17

The patient experience within the Symplast app is significantly hampered by its inefficient document submission process. Uploading documents is restricted to camera or photo gallery access, which is not conducive to modern healthcare workflows. To provide the lab work requested by my surgeon, I was forced to screen capture individual pages of the PDF report from my primary care provider's portal, creating a clunky, time-consuming task. I strongly recommend adding a feature for direct PDF file uploads and exploring secure integrations with common patient health portals to resolve this critical flaw. Currently, the process feels like an oversight that adds unnecessary friction to patient compliance.

by A.*****, 2025-10-28

My doctors office required this app. It took three days for them to get it to work for me and they had to contact the manufacturer. It is difficult because it’s always logging me out and I cannot understand why it’s so hard to have a user-friendly app.