Reviews of ACT Chula Vista

By: SeeClickFix App

List of user reviews and ratings for ACT Chula Vista

Total ratings

4.60 (Rating count: 275)

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Review summary

User reviews are mixed. Many praise the app as a convenient way to report city issues and note that, when submissions succeed, repairs and cleanup follow (potholes filled, debris removed, graffiti painted). However, a recurring set of problems plagues many users: the app frequently fails to submit reports, photo uploads are unreliable or slow, and the interface is slow or unresponsive, leading to frustration and “waste of time” sentiments for those whose reports don’t go through.

Pros

Provides a convenient channel to report issues to the city.
Reports have led to repairs or cleanup (visible outcomes).
Users have seen specific improvements (potholes filled, debris removed, graffiti painted over, lighting repairs) as a result of using the app.

Cons

Inability to submit reports or complete reporting due to broken features.
Problems with uploading or loading photos (unreliable photo uploads, slow uploads).
App is slow and unresponsive / many features don’t work (closing issues, navigating categories).

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User Reviews

Recent rating average: 2.60

All time rating average: 4.60

Upgrade to see all 13 reviews

38% (5)

Date	Author	Comment
2026-05-17	Ch*****	All issues I’ve reported the city has been responsive.
All issues I’ve reported the city has been responsive.
2026-02-27	sa*****	I can only get to select location on apple ap or on my browser and nothing works after that can't enter address or other information
I can only get to select location on apple ap or on my browser and nothing works after that can't enter address or other information
2025-08-08	91*****	App is difficult to use and the city doesn’t really resolve issues
App is difficult to use and the city doesn’t really resolve issues
2025-07-25	Po*****	When I take the time to report some safety hazard it usually gets repaired.
When I take the time to report some safety hazard it usually gets repaired.
2024-09-12	Dr*****	On Behalf of a large number of Residents that live off Ewing Drive/ South of East Palomar street , we want to thank Chula Vista Inspectors Izzy and Cirilo for the outstanding cleanup job on our Western Open Space slope. The Contract Landscapers for the city cleaned and removed dead Brush and cleared all weeds giving all our homes a defensible fire clearance. Kudos to all those involved. Manny Magana 1490 Ewing Drive Chula Vista, CA
On Behalf of a large number of Residents that live off Ewing Drive/ South of East Palomar street , we want to thank Chula Vista Inspectors Izzy and Cirilo for the outstanding cleanup job on our Western Open Space slope. The Contract Landscapers for the city cleaned and removed dead Brush and cleared all weeds giving all our homes a defensible fire clearance. Kudos to all those involved. Manny Magana 1490 Ewing Drive Chula Vista, CA
2023-08-19	Ch*****	Update: App has been broken for too long. Can’t load photos. Really convenient way to report issues to the city. Please fix issue with loading photos as the photo is the best description of the issue. Thank you.
Update: App has been broken for too long. Can’t load photos. Really convenient way to report issues to the city. Please fix issue with loading photos as the photo is the best description of the issue. Thank you.
2022-03-11	em*****	This app is really bad. Many of the functions don't work. I try to "close" an issue and even with repeated times pushing the "close" button nothing happens. Uploading photos is really slow and it has to be done multiple times for it to work. It's also very slow with many unresponsive features.
This app is really bad. Many of the functions don't work. I try to "close" an issue and even with repeated times pushing the "close" button nothing happens. Uploading photos is really slow and it has to be done multiple times for it to work. It's also very slow with many unresponsive features.
2021-05-17	Bc*****	Waste of time!
Waste of time!
2020-06-08	Ra*****	Slow to act if at all
Slow to act if at all
2020-02-28	Pa*****	This app has worked great for me. All vehicles have been checked out and potholes filled.
This app has worked great for me. All vehicles have been checked out and potholes filled.