Get It Done San Diego

Name: Get It Done San Diego
Rating: 2.9 (162 reviews)
Author: City of San Diego

By: City of San Diego App

Utilities

Overview

Version:

7.1.6

Last updated: 2026-08-04

Ranking

#134,259 ▲ 196

Overall

Features & Capabilities

Get It Done San Diego is the official app for reporting non-emergency problems to the City of San Diego. App users can report problems like potholes or graffiti and connect directly to the City's work tracking system.

While walking or near a problem, snap a photo and upload it from nearby or from home. Get It Done will automatically update the problem report with location information, helping neighborhoods stay safer and cleaner. Please download the app and participate in making your San Diego neighborhood a better place!

User Growth & Download Statistics

App Community Navigation & Mapping Task Management

By:

City of San Diego

Rating:

2.90

(162) 1 new ratings

Version:

7.1.6 Last updated: 2026-08-04

Version code:

889295286

Creation date:

2016-05-20

Compatible devices:

Size:

11.01MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-28

Compare stats and ranking:

Ranking

# 134,259 ▲ 196

Other platforms

Get It Done San Diego Official (v7.1.6)

78,269 2.91

(259)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

City of San Diego

Apple Apps Store

https://apps.apple.com/us/app/get-it-done-san-diego/id1065050595

Website:

https://www.sandiego.gov/get-it-done

User Reviews

Users generally find Get It Done San Diego easy to use for reporting issues, and some see rapid city action. However, reliability is mixed: many cases are slow or closed without resolution, and updates can introduce bugs and extra steps. Privacy concerns arise from public reports and data exposure. Overall, the app's usability is a strength, but outcomes vary and depend on city responsiveness.

Pros

Easy to use and convenient for reporting a wide range of issues
Can lead to quick city responses in some cases
User interface is generally well designed and intuitive
Provides an alternative to phone calls or submitting forms, saving time

Cons

Many reports experience slow or no response, with cases often closed without resolution
App bugs and frustrating changes after updates (auto-closure, redirect to website, repeated data entry, poor back navigation)
Privacy concerns: reports are public and sensitive details can be exposed; inability to delete submitted reports
Reports can duplicate or be posted in multiple areas or become outdated/mis-tagged
Limited coverage and inconsistent handling near city boundaries (out-of-area issues)

Recent reviews

Just tried opening it to report yet another homeless encampment and I got a server error on their end. I guess it doesn’t like the new iPhone17?

by DL*****, 2026-08-21

The latest version requires fewer screens to make reports and is easier to use. Looks and feels more modern. Some issues resolved right away while others take some time (unfortunately).