My Plans by CBIZ

Name: My Plans by CBIZ
Rating: 4.4 (347 reviews)
Author: CBIZ Benefits & Insurance Services

By: CBIZ Benefits & Insurance Services

Health & Fitness

Features & Capabilities

My Plans by CBIZ helps you manage your health benefit accounts (HSA, HRA, FSA) from anywhere. Quickly check balances 24/7, view charts, track claims that require receipts, and contact Customer Service—all through a secure, real-time mobile experience.

Key features include secure login (no sensitive data stored on the device), instant balance access, receipt capture, claim submission, HSA transaction view, bill payments, and a dashboard for entering medical expenses. Powered by WEX Health.

User Growth & Download Statistics

App Privacy & Security Data

By:

CBIZ Benefits & Insurance Services

Rating:

4.40

(347)

Version:

310.17.0 Last updated: 2025-12-03

Version code:

880287106

Creation date:

2014-06-11

Compatible devices:

Size:

24.70MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 93,482 ▲ 41

For Developers

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Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

CBIZ Benefits & Insurance Services

Apple Apps Store

https://apps.apple.com/us/app/my-plans-by-cbiz/id883687263

User Reviews

Most reviews say the My Plans by CBIZ app is easy to use, with simple claim submission and convenient receipt photo uploads. Users also appreciate quick, helpful support from some representatives and the ability to file claims electronically. However, persistent issues appear in multiple reviews: login security friction and password hassles, card/direct deposit failures, frequent denials or slow reimbursements, and confusing medical expense workflows. Some features like balance visibility and certain category options are unclear. Overall, it’s easy when it works, but reliability is a common concern.

Pros

Very easy to use and navigate.
Easy receipt upload with photo instead of scanning.
Electronic claim filing is fast and simple.
Helpful support from representatives when you need it.
Positive sentiment about the CBIZ team.

Cons

Card problems and non-functioning direct deposit.
Login friction and password hassles; typing is not visible.
High rate of claim denials and slow reimbursements.
Receipts workflow is not straightforward; some categories are missing (e.g., OTC).
Balance display is missing or unclear and documentation requests are vague.

Recent reviews

Very easy to use! Great app.

by ci*****, 2026-04-26

I get the need for a secure app and site, but every time i log into yhis anymore, i have to remember my user name, password and then jump thru hoops changing my password ... and your app wont let you see what youve typed so a small error becomes a nightmare. Then when youve finally submitted your claim.., im lucky if its accepted because 99% of my claims have been denied ... and dont even get me started on the debit card system of this company.. Pathetic is as nice of an explaination as i can give you and customer support is terrible.

by Ch*****, 2026-03-20

Entering receipts is not straightforward, categories don’t have OTC as a selection. Submitting items is difficult, have to save for later and then go back in to submit