Reviews of All One CU

By: All One Credit Union App

List of user reviews and ratings for All One CU

Total ratings

4.80 (Rating count: 4,300)

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Review summary

Users praise All One CU’s iOS app for being easy to use with strong customer service and useful loan features. However, recurring issues include freezes or crashes during transfers, login problems with random logouts, and various bugs affecting UI and loan payments. While the app is valued for depth and usability, stability improvements are repeatedly requested, such as smoother transfers, reliable login, and fewer UI glitches. Some mention missing Apple widgets, but this is less consistently raised.

Pros

Very easy to use with an intuitive interface
Excellent customer service and helpful staff
Reliable performance with few issues compared to other banks
Strong loan management and loan payment features
Rich feature set and generally positive, well-regarded app

Cons

Frequent freezes/crashes during transfers or other actions
Login issues and random logouts (including biometrics sometimes being unavailable)
Bugs and instability across the app (UI glitches, odd update screen)
Loan payment option sometimes fails to open or crashes during payment

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User Reviews

Recent rating average: 4.60

All time rating average: 4.80

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26% (13)

Date	Author	Comment
2026-04-01	Am*****	Great company, very good customer service. Always a pleasure to talk to them.
Great company, very good customer service. Always a pleasure to talk to them.
2026-03-11	jk*****	The app is very easy to use and there are hardly any flaws. My only issue is when transferring funds to your other account, it will Sometimes not load or transfer.
The app is very easy to use and there are hardly any flaws. My only issue is when transferring funds to your other account, it will Sometimes not load or transfer.
2026-03-10	bm*****	The best employer y’all have
The best employer y’all have
2026-03-10	Ch*****	Love it and anytime I have problems I go to the bank and they help me out every time!
Love it and anytime I have problems I go to the bank and they help me out every time!
2026-02-14	Li*****	I love this app
I love this app
2025-12-22	je*****	Always helpful and caring. Whenever I need help/assistance, I go in and someone assists me in a respectful and kind manner. I never feel as if I ‘ve not managed my banking well either. Someone will understand and professionally get me all set and back to normal. I’ll always stay with All One Bank
Always helpful and caring. Whenever I need help/assistance, I go in and someone assists me in a respectful and kind manner. I never feel as if I ‘ve not managed my banking well either. Someone will understand and professionally get me all set and back to normal. I’ll always stay with All One Bank
2025-11-15	Wi*****	They’ve been exactly what I’ve been looking for. Great rate on my auto which led to a great rate on my home equity loan. Very happy with the service.
They’ve been exactly what I’ve been looking for. Great rate on my auto which led to a great rate on my home equity loan. Very happy with the service.
2025-11-09	M2*****	I like app overall it is convienent. However, I gt really upset when the app freezes when transfering money from savings to checking. It will get stuck on the transfer page right when its about to pet you submit. The only thing that fixes it is completely turning my phone on and off again. Also, sometimes the app will just randomly log you out of it and removes the fingerprint option to sign in. Needs to be fixed asap. It is so annoying especially when I’m out in public and I need to access that information when purchasing something.
I like app overall it is convienent. However, I gt really upset when the app freezes when transfering money from savings to checking. It will get stuck on the transfer page right when its about to pet you submit. The only thing that fixes it is completely turning my phone on and off again. Also, sometimes the app will just randomly log you out of it and removes the fingerprint option to sign in. Needs to be fixed asap. It is so annoying especially when I’m out in public and I need to access that information when purchasing something.
2025-10-31	pa*****	Happy Halloween, keep up the fantastic job. But you’ll always be LCU to me.
Happy Halloween, keep up the fantastic job. But you’ll always be LCU to me.
2025-06-16	Cu*****	Doesn’t work refuses to accept my login
Doesn’t work refuses to accept my login