Reviews of Pingboard

By: Pingboard Inc. App

List of user reviews and ratings for Pingboard

Total ratings

4.70 (Rating count: 176)

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Review summary

Pingboard is valued for its company-directory and org-chart features that users say support culture and collaboration. However, stability issues dominate: frequent crashes and freezes, persistent login/authentication problems (notably ADP/SSO), and unreliable org-chart loading. These recurring reliability problems overshadow the positive aspects and indicate a need for urgent fixes and better maintenance.

Pros

Useful for locating coworkers and viewing the org structure, helping people find one another quickly.
Positive impact on company culture and collaboration, with praise for the platform's cultural benefits.
Engaging features like a 'faces you know' game that encourages interaction among teammates.

Cons

Frequent crashes and freezes, including launches and during use, leading to a very unstable experience.
Sign-in and authentication problems, especially with ADP and SSO (Okta), preventing access or causing crashes.
Unreliable org-chart functionality with crashes and apparent lack of maintenance or updates for months.

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User Reviews

Recent rating average: 1.40

All time rating average: 4.70

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53% (21)

Date	Author	Comment
2024-12-04	Ma*****	Three years ago, I purchased the use of this platform and quickly found that I had no functional use for it within my company. The following year, it automatically renewed in spite of the fact that my credit card had been canceled. I asked for cancellation and reimbursement at that time. Ping board refused. Then it happened again this year each time for 1700+ dollars! While the charge was still pending, I immediately tried to cancel with both my credit card and the company. They allowed the charge to go through and Pin board will not reimburse me even though I’ve tried to cancel over a two year period. They have you emailing back-and-forth with bots and admittedly have almost no human interaction. Buyer beware!!
Three years ago, I purchased the use of this platform and quickly found that I had no functional use for it within my company. The following year, it automatically renewed in spite of the fact that my credit card had been canceled. I asked for cancellation and reimbursement at that time. Ping board refused. Then it happened again this year each time for 1700+ dollars! While the charge was still pending, I immediately tried to cancel with both my credit card and the company. They allowed the charge to go through and Pin board will not reimburse me even though I’ve tried to cancel over a two year period. They have you emailing back-and-forth with bots and admittedly have almost no human interaction. Buyer beware!!
2024-04-04	Be*****	LOVE the platform! Has been GREAT for our culture. But the app is quite glitchy. WiFi on or off and I’ll often have to open the app multiple times to get things to load. Often the employee card will load without their details and I’ll have to restart the app.
LOVE the platform! Has been GREAT for our culture. But the app is quite glitchy. WiFi on or off and I’ll often have to open the app multiple times to get things to load. Often the employee card will load without their details and I’ll have to restart the app.
2024-02-20	uk*****	When are you gonna fix the unclickable home page?
When are you gonna fix the unclickable home page?
2024-02-08	In*****	App will open and just freezes after logging in and opening again.
App will open and just freezes after logging in and opening again.
2023-08-11	Sc*****	The app is very glitchy and freezes regularly. Unable to easily Change calendar showings for status, and does no good if it’s frozen before I can get to it.
The app is very glitchy and freezes regularly. Unable to easily Change calendar showings for status, and does no good if it’s frozen before I can get to it.
2022-05-18	bk*****	Does not work for me at all. Just spins when I try to log in. Tech support with Pingboard, Holli, is aware of the issue but doesn’t know how to fix.
Does not work for me at all. Just spins when I try to log in. Tech support with Pingboard, Holli, is aware of the issue but doesn’t know how to fix.
2022-05-04	As*****	App opens but trying to sign in with adp crashes the app.
App opens but trying to sign in with adp crashes the app.
2022-03-29	#%*****	This app is useless now. Haven't been able to login using ADP account. Just shows preparing ADP and sits there! IPhone Xr running ios 14.5. Please fix. Not the only one having this problem.
This app is useless now. Haven't been able to login using ADP account. Just shows preparing ADP and sits there! IPhone Xr running ios 14.5. Please fix. Not the only one having this problem.
2021-11-24	C-*****	Was a great app in my opinion before the latest updates. What happened to the contact sync option. This was a great feature, not sure why it was removed, definitely should be back.
Was a great app in my opinion before the latest updates. What happened to the contact sync option. This was a great feature, not sure why it was removed, definitely should be back.
2021-04-19	Dy*****	This app crashes every time someone tries to open the org chart on every single iPhone. The developers haven’t bothered to update it in 6 months.
This app crashes every time someone tries to open the org chart on every single iPhone. The developers haven’t bothered to update it in 6 months.