Wayfair – Shop All Things Home

To date, 100% of my orders placed on Wayfair have been at least 4 to 5 days late. I now have four separate orders and all our additionally delayed 2 to 3 additional days. Wayfair does not offer any assistance even though they provide delivery date estimates as well as select your day for delivery. Do not trust them to deliver anything on time or to provide assemblance of customer service if there are issues. Currently attempting to speak with customer support again, and they are 100% unwilling to assist.

My experience on this app has always been frustrating. If you want to get that experience, try going through my orders section. They don’t even show the full billing details on the app. You have to go through some rabbit hole to finally get a downloadable invoice. The whole point of having an application is to avoid going to web search. Additionally, if you try to access the invoice or price breakdown, it will constantly force you to go to website and then ask you to login. Worst user experience. Now if we talk about quality. Either you get poor quality products or faulty products. Not a single product I bought has been of satisfactory. Return process is another nightmare.