Features & Capabilities

The West Elm App brings shopping and inspiration together in one convenient place. Discover the latest arrivals, create and manage your wedding and gift registries, book virtual or in-person design help, shop by room with curated looks, and enjoy personalized recommendations based on your style.

About West Elm: Since 2002, West Elm has represented exceptional quality and timeless style. Our in-house designers help you craft a beautiful, well-styled home.

User Growth & Download Statistics

By:
Williams-Sonoma, Inc.
Rating:
4.80
(4,651)
51 new ratings
Version:
16.6.0 Last updated: 2026-05-15
Version code:
885399331
Creation date:
2014-05-13
Compatible devices:
Size:
246.18MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-11
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Williams-Sonoma, Inc.
Apple Apps Store
https://apps.apple.com/us/app/west-elm/id867468341
Website:
https://www.westelm.com/about-us/terms.html

User Reviews

Multiple reviews praise West Elm for stylish, well-made designs and a broad fabric selection at sensible prices, with several customers treating the app as a trusted portal for shopping. However, recurring complaints focus on reliability issues: the app is slow, crashes, and exhibits glitches that hinder navigation; checkout and shipping flows are confusing or restrictive; sign-in and payment flows can be inconsistent; and some features are missing or delayed (AR View) with reports of backorder delays. Overall, the product appeal is strong, but the app struggles with performance and usability.
Pros
  • Stylish, well-made designs at reasonable prices.
  • Wide fabric options and fast swatches for easy comparison.
  • Broad product selection, with West Elm viewed as a trusted go-to brand.
  • Positive notes on the overall shopping-to-delivery lifecycle.
Cons
  • App is slow, crashes frequently, and exhibits glitches that disrupt use.
  • Checkout and shipping flow is confusing or restrictive, including address handling and delivery method mismatches.
  • Sign-in problems and inconsistent payment flow.
  • Missing/removed features (AR View) and long backorder delays.
Recent reviews
We have pretty much decorated every room in our home with West Elm furniture, rugs and accessories. Everyone that come into our home comments it looks like a home in a magazine!
by Ve*****, 2026-05-09

I have ordered from west elm in the past, love the brand. Good quality. Gave 4 stars because some of the pictures on the website do not display the item in enough detail. There are several pictures but at odd angles and some are too detailed and several are of the whole bathroom but not if the rig. I just purchased bath rugs but was not completely satisfied with the pictures. I can return if needed, which is a hassle, but I like this brand and quality so I am taking a chance.
by ak*****, 2026-05-06

Very disappointed with customer service from West Elm if I can give them zero stars, I would
by Di*****, 2026-04-17
View all user reviews ›

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