West Elm

Name: West Elm
Rating: 4.8 (4989 reviews)
Author: Williams-Sonoma, Inc.

By: Williams-Sonoma, Inc. App

Modern Home, Design & Registry

Overview

Version:

16.8.1

Last updated: 2026-06-17

Features & Capabilities

The West Elm App brings shopping and inspiration together in one convenient place. Discover the latest arrivals, create and manage your wedding and gift registries, book virtual or in-person design help, shop by room with curated looks, and enjoy personalized recommendations based on your style.

About West Elm: Since 2002, West Elm has represented exceptional quality and timeless style. Our in-house designers help you craft a beautiful, well-styled home.

User Growth & Download Statistics

App Shopping E-Commerce Design Marketing

By:

Williams-Sonoma, Inc.

Rating:

4.80

(4,989) 52 new ratings

Version:

16.8.1 Last updated: 2026-06-17

Version code:

888588730

Creation date:

2014-05-13

Compatible devices:

Size:

250.69MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-25

Compare stats and ranking:

Ranking

# 25,308 ▲ 1,128

Other rankings

#7 in article keyword 30

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Williams-Sonoma, Inc.

Apple Apps Store

https://apps.apple.com/us/app/west-elm/id867468341

Website:

https://www.westelm.com/about-us/terms.html

User Reviews

Multiple reviews praise West Elm for stylish, well-made designs and a broad fabric selection at sensible prices, with several customers treating the app as a trusted portal for shopping. However, recurring complaints focus on reliability issues: the app is slow, crashes, and exhibits glitches that hinder navigation; checkout and shipping flows are confusing or restrictive; sign-in and payment flows can be inconsistent; and some features are missing or delayed (AR View) with reports of backorder delays. Overall, the product appeal is strong, but the app struggles with performance and usability.

Pros

Stylish, well-made designs at reasonable prices.
Wide fabric options and fast swatches for easy comparison.
Broad product selection, with West Elm viewed as a trusted go-to brand.
Positive notes on the overall shopping-to-delivery lifecycle.

Cons

App is slow, crashes frequently, and exhibits glitches that disrupt use.
Checkout and shipping flow is confusing or restrictive, including address handling and delivery method mismatches.
Sign-in problems and inconsistent payment flow.
Missing/removed features (AR View) and long backorder delays.

Recent reviews

The cart retains all of the products I’ve ever added even after removing them or saving for later. So if I want to actually buy anything I have to go through the same list of 12 old products I have already removed 50 times prior. Even things I’ve actually purchased. I’ve deleted and reinstalled app, signed out - on the web and app. Nothing works.

by Bl*****, 2026-07-12

Ordering from any Pottery Barn store is a nightmare because of their website and app performance, especially on Apple devices. I’m challenged not to throw my computer/phone with each purchase.