Overview

Rating:
2.90
(34)
Version:
26.3.2
Last updated: 2026-07-13
Ranking
#279,443 ▼ 2,716
Overall

Features & Capabilities

DEC Connect provides Delaware Electric Cooperative customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from DEC.

Additional Features:

Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device.

My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface.

Contact Us - Easily contact DEC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.

Maps - Displays facility and payment dropbox locations on a map interface.

User Growth & Download Statistics

App
By:
Delaware Electric Cooperative, Inc
Rating:
2.90
(34)
Version:
26.3.2 Last updated: 2026-07-13
Version code:
887972909
Creation date:
2014-03-12
Compatible devices:
Size:
29.33MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-18
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Delaware Electric Cooperative, Inc
Apple Apps Store
https://apps.apple.com/us/app/dec-connect/id829021866
Website:
https://www.delaware.coop/

User Reviews

Users praise DEC Connect for paying bills, viewing outages, in-app messaging, and a user-friendly interface that mirrors the website. However, stability is a major complaint: the app frequently crashes on launch or during authentication, especially after updates; login and server connection problems are common; and issues often persist for months. Despite strong features, reliability issues undermine the experience. If stability is fixed, the app is viewed as a robust, convenient utility companion.
Pros
  • Easy to use / user-friendly interface
  • Pay bills via the app
  • View outages / outage information
  • In-app messaging with the utility and outage reporting
  • Parallels the website; you can do everything in the app that you can do on the site
Cons
  • Crashes on launch or during authentication
  • Recent updates cause crashes / break functionality
  • Cannot login or connect to server
  • Issues persist for months after updates / waiting for a fix
Recent reviews
Since IOS 26. Fix this! Both app & website.
by Va*****, 2025-11-15

Launches, authenticates me, then closes.
by Ig*****, 2025-08-08
View all user reviews ›

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