Date	Author	Comment
2024-07-20	Ni*****	I waited for my last order for more than 2 hours, and the support did not respond to my request (they called back only after 4 hours). I do not recommend this service at all.
I waited for my last order for more than 2 hours, and the support did not respond to my request (they called back only after 4 hours). I do not recommend this service at all.
2024-01-22	An*****	I ordered a big box of expensive sweets for my god daughter on St Nicolas Day in December. Paid in full of course. 1. Sweets never arrived, I contacted them and their customer support replied that it was delivered! 2. After numerous of emails exchange and escalation of the situation it appeared that it could not be delivered to this address (which is a lie - it’s a regular many floors building to which deliveries happen every day!). 3. Afterward a week later they told me that we received SMS with all details about this delivery - we never did! 4. And they told me they left it in some box somewhere in the neighborhood and the password to it in SMS which WE HAVE NEVER RECEIVED. I made a chargeback while they did not have any proof that it was delivered and bank agreed with me. And I will never use this service again and encourage you not to use it either.
I ordered a big box of expensive sweets for my god daughter on St Nicolas Day in December. Paid in full of course. 1. Sweets never arrived, I contacted them and their customer support replied that it was delivered! 2. After numerous of emails exchange and escalation of the situation it appeared that it could not be delivered to this address (which is a lie - it’s a regular many floors building to which deliveries happen every day!). 3. Afterward a week later they told me that we received SMS with all details about this delivery - we never did! 4. And they told me they left it in some box somewhere in the neighborhood and the password to it in SMS which WE HAVE NEVER RECEIVED. I made a chargeback while they did not have any proof that it was delivered and bank agreed with me. And I will never use this service again and encourage you not to use it either.
2022-05-09	sa*****	I’ve been able to use the app in America and order food for my friends but now it’s not working here at all. It says it cannot connect to internet and it won’t let me add an address or anything. Cannot contact customer care. Please help!
I’ve been able to use the app in America and order food for my friends but now it’s not working here at all. It says it cannot connect to internet and it won’t let me add an address or anything. Cannot contact customer care. Please help!
2021-06-13	Re*****	You can’t actually register because they take you out of the app and then ask for card details AFTER TAKING MONEY from you and then they give you an interface that won’t let you type anything in.
You can’t actually register because they take you out of the app and then ask for card details AFTER TAKING MONEY from you and then they give you an interface that won’t let you type anything in.
2020-12-29	ma*****	Dlha cakacia doba v porovnani s Wolt alebo Bolt Food. Slabe UX. Ziadny trafki g stavu obkednavky. Aktualnu ny som aj rad zrusill ale nevidim nikde moznost. Cakacia doba 105 min je fakt smiesna. Obzvlast ked na inych sluzbach je 20-40 min.
Dlha cakacia doba v porovnani s Wolt alebo Bolt Food. Slabe UX. Ziadny trafki g stavu obkednavky. Aktualnu ny som aj rad zrusill ale nevidim nikde moznost. Cakacia doba 105 min je fakt smiesna. Obzvlast ked na inych sluzbach je 20-40 min.
2014-12-13	Mr*****	Chcelo by to nejaké zľavové kupóny.
Chcelo by to nejaké zľavové kupóny.

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