Bistro.sk

I waited for my last order for more than 2 hours, and the support did not respond to my request (they called back only after 4 hours). I do not recommend this service at all.

I ordered a big box of expensive sweets for my god daughter on St Nicolas Day in December. Paid in full of course. 1. Sweets never arrived, I contacted them and their customer support replied that it was delivered! 2. After numerous of emails exchange and escalation of the situation it appeared that it could not be delivered to this address (which is a lie - it’s a regular many floors building to which deliveries happen every day!). 3. Afterward a week later they told me that we received SMS with all details about this delivery - we never did! 4. And they told me they left it in some box somewhere in the neighborhood and the password to it in SMS which WE HAVE NEVER RECEIVED. I made a chargeback while they did not have any proof that it was delivered and bank agreed with me. And I will never use this service again and encourage you not to use it either.