Reviews of ilumi app

By: ilumi solutions App

List of user reviews and ratings for ilumi app

Total ratings

1.60 (Rating count: 65)

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Review summary

User reviews show the ilumi app is plagued by instability and connectivity issues. The top recurring problems are frequent crashes, difficult pairing with bulbs, and painful firmware update processes. The redesigned app is poorly received, and smart-home integrations like Alexa are unreliable. While the product concept and automation features are appealing, these software issues dominate sentiment and hinder usability.

Pros

Scheduling and vacation timing features provide convenient automation.
The concept of Ilumi smart bulbs is appealing and has potential.
Some users report good experiences with the app and bulbs during initial use or early ownership.

Cons

App crashes frequently and is unstable (crashes on opening or during use).
Bulbs and app have poor pairing/connection reliability; difficult or impossible to pair with some bulbs.
Firmware update prompts and processes are problematic, with updates failing or crashing the app.
The redesigned app version is poorly received compared to the original and is seen as unstable.
Alexa/smart-home integration is unreliable and disconnects frequently.

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User Reviews

Recent rating average: 1.20

All time rating average: 1.60

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76% (38)

Date	Author	Comment
2026-04-01	ca*****	I cannot even get this app to open as soon as I press the open button, it shows the opening page for a millisecond and crashes every time. Is there some other app that I can use so that I can use these expensive bulbs?
I cannot even get this app to open as soon as I press the open button, it shows the opening page for a millisecond and crashes every time. Is there some other app that I can use so that I can use these expensive bulbs?
2023-09-16	Qu*****	They updated app now can’t control My lights….
They updated app now can’t control My lights….
2021-08-05	Be*****	I have had these bulbs/app for 5 years. They have intermittently given me fits by cycling light colors, switching spontaneously to blue from white, or losing schedule. The app has always been difficult to adjust when seasons change. However, this time, I am done! My main front door entrance bulb quit working. I replaced it with a bulb rarely used. I am unable to pair it completely to any app (4) that Ilumi offers, and the colorful Ilumi (only app it will pair partially to) app quits on me constantly. Buying a different manufacturer’s product today!
I have had these bulbs/app for 5 years. They have intermittently given me fits by cycling light colors, switching spontaneously to blue from white, or losing schedule. The app has always been difficult to adjust when seasons change. However, this time, I am done! My main front door entrance bulb quit working. I replaced it with a bulb rarely used. I am unable to pair it completely to any app (4) that Ilumi offers, and the colorful Ilumi (only app it will pair partially to) app quits on me constantly. Buying a different manufacturer’s product today!
2020-09-04	bs*****	Application crashes this frequently are ridiculous for a $50 light bulb that claims to be “superior”.
Application crashes this frequently are ridiculous for a $50 light bulb that claims to be “superior”.
2020-03-07	co*****	The app use to work fine when i first bought the bulb back in 2017 but since 2018 the app has been terrible. Cant even change the color because the app crashes in a matter of seconds from opening.
The app use to work fine when i first bought the bulb back in 2017 but since 2018 the app has been terrible. Cant even change the color because the app crashes in a matter of seconds from opening.
2020-02-02	lo*****	the new app isn’t really as good I still have problems with it. Everytime I try to press something it takes me to my home screen so I just deleted the app but do better on the app PLEASE 🤝
the new app isn’t really as good I still have problems with it. Everytime I try to press something it takes me to my home screen so I just deleted the app but do better on the app PLEASE 🤝
2020-01-19	me*****	App won’t even pair with the light bar I purchased. Bar was missing remote when purchased so figured I could just use the app instead . Will be going back because the app is useless!
App won’t even pair with the light bar I purchased. Bar was missing remote when purchased so figured I could just use the app instead . Will be going back because the app is useless!
2020-01-14	Aw*****	The original app for Ilumi was great and I didn’t have problems with it. But this new app is trash and keep crashing it would be nice if an update would come out, so I can control my $60 light bulb. 🙄 I think this product is a great idea though and I have enjoyed it soo much for the past 2 years. I am shocked it still works! But it needs updating BAD!
The original app for Ilumi was great and I didn’t have problems with it. But this new app is trash and keep crashing it would be nice if an update would come out, so I can control my $60 light bulb. 🙄 I think this product is a great idea though and I have enjoyed it soo much for the past 2 years. I am shocked it still works! But it needs updating BAD!
2019-10-15	fr*****	Can’t update or do anything after 1 minute of using the app it crashes....
Can’t update or do anything after 1 minute of using the app it crashes....
2019-03-22	yo*****	Do not buy their lights they are not useable since this app is so bad and constantly crashes.
Do not buy their lights they are not useable since this app is so bad and constantly crashes.