Features & Capabilities

The Intercom Conversations Chrome extension brings your Intercom inbox directly into your browser, helping teams manage conversations without switching apps. Quickly view and assign messages, collaborate with teammates using internal notes, and start or continue conversations with a single click.

Use saved replies to resolve common questions faster, search and view live profiles for leads and users to add context, and stay aligned across sales, marketing, and customer service from within your browser.

User Growth & Download Statistics

By:
Intercom
Rating:
2.30
(148)
1 new ratings
Version:
4.7.6 Last updated: 2026-03-24
Version code:
883672065
Creation date:
2013-11-20
Compatible devices:
Size:
23.13MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-04
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Intercom
Apple Apps Store
https://apps.apple.com/us/app/intercom-conversations/id739927601
Website:
https://www.intercom.com/mobile-apps

User Reviews

Users praise mobile access and notifications, but broadly criticize the iOS app for crashes, performance issues, and feature gaps compared with the web. The top concerns are instability, missing ticketing capabilities, slow navigation, and inconsistent notifications, with many noting the app feels neglected in favor of the web experience.
Pros
  • Mobile access to read and respond to conversations on the go
  • Push notifications for new chats to stay informed without being at a computer
  • A dedicated mobile app as an alternative to the problematic mobile site
Cons
  • Frequent crashes and instability, including crashes when opening conversations or sending messages
  • Missing core ticketing features and poor parity with the web (e.g., cannot view ticket details, assign tickets, or close conversations with required attributes)
  • Slow performance and poor scrolling/loading on mobile
  • Unreliable or inconsistent notifications (missing banners/sounds)
  • Perceived lack of ongoing development; app feels abandoned and out of date compared with the web experience
Recent reviews
Useless! Can’t do tickets and always crashes
by Ja*****, 2026-04-23

Can’t close conversations with required attributes
by Su*****, 2026-03-27

This app constantly crashes. Imagine writing lengthy responses to chats and then losing them all because the app crashes. Imagine simply scrolling to locate a message in the string and it crashes. Zero productivity from this App.
by JB*****, 2026-03-03
View all user reviews ›

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