Family Tree Magazine

Name: Family Tree Magazine
Rating: 4.7 (104 reviews)
Author: Yankee Publishing Inc

By: Yankee Publishing Inc

The Top Family History Resourc

Features & Capabilities

Family Tree Magazine is America's favorite genealogy how-to magazine, delivering easy-to-follow guidance to discover, preserve, and celebrate your family history. Topics covered include vital records, census data, military and immigration records, online genealogy, libraries and archives, old photos, and family-history storytelling.

Chrome extension features quick access to classic resources and how-to content, with guidance on researching ancestors, planning reunions, preservation tips, and sharing history. Subscriptions and support details are described, including single issues, annual plans, auto-renewal, and contact information.

User Growth & Download Statistics

App News & Magazines Education Content Writing

By:

Yankee Publishing Inc

Rating:

4.70

(104)

Version:

3.5.7 Last updated: 2026-05-26

Version code:

885714673

Creation date:

2013-11-12

Compatible devices:

Size:

96.61MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 146,246 ▼ 14

Other platforms

Family Tree Magazine (v17.2.17)

6,928 2.86

(34)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Yankee Publishing Inc

Apple Apps Store

https://apps.apple.com/us/app/family-tree-magazine/id738934459

User Reviews

Recurring issues across many reviews show that the Family Tree Magazine iOS app struggles with subscription recognition, content access, and support. Users report subscriptions not being recognized, problems downloading or viewing paid issues, and inability to read back issues. Customer service is often unresponsive, and inquiries go unanswered. Some reports mention updates that don't fix the problems, while others describe conflicting statements about iPad compatibility. Overall, the app delivers valuable content when it works, but reliability and support gaps lead to frustration and canceled subscriptions.

Pros

Cons

Subscription not recognized or requiring re-subscription, blocking access to purchased content.
Inability to download or read magazines despite payment; current or past issues inaccessible.
Poor customer support with invalid contact methods and unanswered inquiries.
Inability to access back issues; past purchased magazines not readable.
Ongoing bugs and updates that do not resolve the problems, causing persistent failures.

Recent reviews

Seldom have I been so frustrated as I was after trying to access my digital subscription to Family Tree Magazine. I tried both the iPhone and iPad and after much wasted time and rigamarole was able to look at some content on my iPad, but couldn’t leave without actually quitting the app. I was then unable to log in or access support. The form-generated request for support was actually rejected as an invalid address. I tried to call the 800 number listed on the website only to be given a different number to call. I have canceled my subscription and deleted the app, and I recommend that anyone serious about genealogy look elsewhere.

by la*****, 2019-02-26

I purchased a year’s subscription with access online, as well. Even though I’ve logged in on the app, I’m continually getting a message that I need to subscribe. What kind of sham is this?

by No*****, 2019-01-30

BIG DISAPPOINTMENT!! This would have been a wonderful app if it works. First, on your website, after login, I only see the 2018 digital subscription. All the other previous digital subscriptions are not listed. Second, I had to renew my password on the website. After following your email directions ... Third, the app doesn’t recognize the new password; after giving it a day to catch up on the new password Fourth, in the “issue” section of the app my digital subscriptions are there but I have to pay for them. PLEASE DO ANOTHER UPDATE ON YOUR BUG FIXES!! Maybe then I can give you 5*.