RIU Hotels & Resorts

Name: RIU Hotels & Resorts
Rating: 4.9 (25994 reviews)
Author: Riu Hotels & Resorts

By: Riu Hotels & Resorts App

RIU guest info

Overview

Version:

5.40.5

Last updated: 2026-07-02

Features & Capabilities

The RIU Hotels & Resorts extension puts vacation planning in the palm of your hand. Quickly browse destinations, book stays, and manage reservations directly from your device.

From hotel information, activity schedules, and menus to direct messaging with reception, spa bookings, dining reservations, and exclusive RIU Class benefits, this extension streamlines your stay and loyalty rewards.

User Growth & Download Statistics

App Communication E-Commerce Shopping

By:

Riu Hotels & Resorts

Rating:

4.90

(25,994) 604 new ratings

Version:

5.40.5 Last updated: 2026-07-02

Version code:

887689714

Creation date:

2013-10-30

Compatible devices:

Size:

151.17MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-16

Compare stats and ranking:

Ranking

# 9,576 ▲ 117

Other rankings

#30 in hotels keyword 27 #41 in stay keyword 55

Other platforms

RIU Hotels & Resorts (v5.40.5)

3,719,650 4.72

(18,134)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Riu Hotels & Resorts

Apple Apps Store

https://apps.apple.com/us/app/riu-hotels-resorts/id725472344

User Reviews

Reviewers cite the app’s convenience for online check-in, reservations, and service requests, and some find it easy to use. However, reliability issues (crashes/not loading), hard-to-use reservation flows, and poor UI/UX (low contrast, small fonts, navigation challenges, and language limitations) undermine its usefulness at RIU properties.

Pros

Convenience: online check-in, restaurant reservations, and service requests (room service/housekeeping) from the app.
Generally easy to use for reservations.
Helps organize activities and dining during the stay without needing to visit the front desk.

Cons

Reliability/stability problems: frequent crashes or the app not loading (reported as functioning only 20% of the time or not at all).
Reservation features can be unreliable or hard to use at times (difficulty booking restaurant reservations at a resort).
Poor UI/UX and accessibility: low contrast design, difficult navigation, and outdated/incomplete content; small font and inability to adjust size.
Language/localization issues in menus (e.g., restaurant menus showing only Spanish) in some locations.

Recent reviews

So user friendly!!

by me*****, 2026-06-18

I have stayed at several RIU hotels, and the experience has always been positive. What I like most about the RIU brand is the consistency—you know what to expect. The hotels are clean, well maintained, and located in great destinations. The staff is usually friendly and professional, and the overall service is reliable. RIU offers good value for the price, making it a great choice for both families and couples. I would gladly choose a RIU hotel again for future vacations.