Preferred CU

Name: Preferred CU
Rating: 2.8 (24 reviews)
Author: Preferred Credit Union

By: Preferred Credit Union

Finance

Features & Capabilities

Preferred Credit Union Mobile provides members convenient access to our website, mobile check deposit, mobile banking, branch and contact information.

User Growth & Download Statistics

App

By:

Preferred Credit Union

Rating:

2.80

(24)

Version:

8.0.10 Last updated: 2026-05-19

Version code:

885861624

Creation date:

2013-10-09

Compatible devices:

Size:

47.01MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 321,855 ▼ 1,356

For Developers

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Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Preferred Credit Union

Apple Apps Store

https://apps.apple.com/us/app/preferred-cu/id718500231

User Reviews

The Preferred CU iOS app struggles with frequent login issues, crashes, and compatibility problems after updates or on older devices. While remote check deposit and basic balance viewing are positives, reliability is inconsistent and usability is widely criticized. Updates often worsen performance, leading some users to consider switching banks.

Pros

Remote deposit via camera is available and convenient (mentioned in multiple reviews).
In-app balance viewing and transaction details are available within accounts (noted by users as a use case).
The app was initially a valuable mobile banking option for Preferred CU customers (some reviewers highlighted its usefulness before updates).

Cons

Frequent login/access issues: grayed-out login button, login failures, and crashes requiring reinstall (repeated across multiple reviews).
Crashes and glitches on launch or during use, including freezes and instability when signing in (multiple reviews).
Poor compatibility with iOS updates and older devices (reports of not working after iOS updates and on older phones).
Remote deposit reliability is inconsistent (works well for some users, but reliability is criticized in others).
Overall usability/UX is criticized as not user-friendly (explicit negative feedback on navigation and ease of use).

Recent reviews

Can’t use it because my phone is too old😞

by no*****, 2025-04-29

I have used this app for a little under a year now, and it has worked awesomely. You can deposit a check just by simply taking a picture of it and it can be instantly added to your bank account (at least almost instantly) for a small fee, or you can wait a few business days and no fees will be applied. You can also check your savings and checking balances by logging into your account and choosing the account section, see the date of the transaction, where you bought it from, and other things that you would most likely expect to see on a banking app. Overall it is a good app, but it does need some fixing up, for example, the app can be really slow (I’ve tried multiple different wifi connections and different locations for cell service). Even with some downsides, this app is definitely a need when you start banking with preferred.

by Jo*****, 2023-06-22

I can no longer log in to the mobile app, the button is grayed out and has been for quite some time now. I have to click standard log in and then zoom way in to see anything. This used to work great.