Reviews of Home Bank Mobile

By: Home Bank, National Association

List of user reviews and ratings for Home Bank Mobile

Total ratings

4.80 (Rating count: 3,332)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

User reviews praise Home Bank Mobile for its easy transfers, ability to view accounts and deposits, and the broad feature set, plus friendly customer service. However, the app is frequently unstable, with crashes, forced logouts, and login problems. Enrollment and sign-in often fail due to outages or service errors, making access inconsistent. Several users also report extended downtime and delays, undermining reliability. Overall, users want a stable, real-time experience with smoother enrollment and better uptime, while continuing to value the app’s functionality and support.

Pros

Easy to view accounts and make deposits
Transfers are easy and straightforward
Broad features and solid online banking functionality
Friendly, helpful customer service and staff
Overall convenient and capable banking app

Cons

Frequent crashes and being logged out; requires repeated sign-ins
Enrollment/login failures and service outages blocking access
Unreliable performance with downtimes or long outages

Upgrade to see all 46 reviews

User Reviews

Recent rating average: 3.30

All time rating average: 4.80

Upgrade to see all 46 reviews

30% (14)

Date	Author	Comment
2026-04-13	Ja*****	Tuff
Tuff
2026-03-23	no*****	Transferring made easy
Transferring made easy
2026-03-14	71*****	This app is awesome. It has all the features and functionality perks needed for individual and self help banking. What can one do to be more secure from hackers and scammers.
This app is awesome. It has all the features and functionality perks needed for individual and self help banking. What can one do to be more secure from hackers and scammers.
2025-10-23	lk*****	Love it
Love it
2025-10-10	Po*****	So easy to view accounts on this app and make deposits. Love it!
So easy to view accounts on this app and make deposits. Love it!
2024-12-09	Bs*****	App crashes completely and I have to re login every week for the past year
App crashes completely and I have to re login every week for the past year
2024-09-22	so*****	Has been awesome
Has been awesome
2024-04-21	Du*****	Bad service to customers when a black man
Bad service to customers when a black man
2023-10-03	da*****	app hasnt worked in over a week and havent done anything
app hasnt worked in over a week and havent done anything
2023-09-05	Ha*****	For the last few days, the mobile app has not worked on my behave! It wouldn’t allow me to enroll, I had to go online to do so, then once I enrolled the app won’t login me in!!!!!
For the last few days, the mobile app has not worked on my behave! It wouldn’t allow me to enroll, I had to go online to do so, then once I enrolled the app won’t login me in!!!!!