Proficient Connect Apple

Proficient Connect

Medical
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Features & Capabilities

Proficient Connect by Proficient Benefit Solutions offers a secure mobile gateway for participants to manage consumer-driven healthcare and tax-advantaged benefit accounts. It provides access to balances, recent transactions, funding HSAs from external banks, alerts, and direct administrator contact, all from a single app.

Key features include the same username/password as the online portal, stronger authentication options, and the ability to view demographic details, dependents, card details, and PINs. Users can fund HSAs from external bank accounts and even register new users directly from mobile, delivering a streamlined benefits experience.

User Growth & Download Statistics

App Privacy & Security Data Education
By:
SBS Administrative Services
Rating:
4.60
(474)
Version:
26.02.00 Last updated: 2026-02-18
Version code:
881602481
Creation date:
2013-09-16
Compatible devices:
Size:
29.73MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-03
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
SBS Administrative Services
Apple Apps Store
https://apps.apple.com/us/app/proficient-connect/id698647270

User Reviews

Users generally find Proficient Connect easy to use and good at tracking FSA/HSA balances and submitting claims, but the app struggles with stability and receipts. The most common complaints are crashes and server connectivity, unreliable photo/receipt uploads, login authentication problems, and occasional balance inaccuracies. Some updates worsen performance, and a WiFi-only limitation compounds usability for cellular users. Overall, core features work for on-the-go claim submission, but reliability and data accuracy need significant improvement.
Pros
  • Easy to use and well designed; makes navigating an intimidating topic simpler.
  • Helpful for tracking FSA/HSA balances.
  • Reliable for submitting claims and checking balances.
  • Convenient for managing receipts on the go.
Cons
  • Frequent crashes and server connectivity problems (crashes, 'connecting to the server', Touch ID issues).
  • Receipt/photo upload issues (uploads fail, only last image saved, app closes when submitting a photo).
  • Login/authentication problems (can't login, account not recognized, registration/Login issues).
  • Connectivity limitations (sometimes requires WiFi; does not work well on cellular data).
  • Balances shown can be inaccurate or stale (previous year's funds appearing as available).
Recent reviews
This company has been a good one to reimburse or to pay for and manage our employer’s IRS/SBS fund with it’s eligible services and products.
by Gr*****, 2025-05-24
This app won’t upload files. They nit pick every single charge. Annoying.
by Fe*****, 2024-03-16
Well designed, easy to understand what to do, makes an intimidating topic easy to handle, I’m happy to use it -great app!
by Sn*****, 2023-12-26
View all user reviews ›

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