Cold Stone

Name: Cold Stone
Rating: 4.7 (23297 reviews)
Author: Kahala Management, L.L.C.

By: Kahala Management, L.L.C.

Food & Drink

Features & Capabilities

The Cold Stone Creamery app lets you order our made-fresh Ice Cream in a Creation™, Shake or Cake and have it ready for pickup at your favorite store or delivered right to your door. Sign in to your My Cold Stone Club Rewards account to save favorite orders, earn points, and redeem rewards.

Earn 1 point for every $1, redeem a $5 reward after every 50 points, and enjoy a Buy One, Get One FREE on your birthday. Features include order ahead for pickup or delivery, easy re-order with favorites and recent orders, and unlimited in-app customization.

User Growth & Download Statistics

App Shopping

By:

Kahala Management, L.L.C.

Rating:

4.70

(23,297) 2 new ratings

Version:

6.0.6 Last updated: 2026-06-05

Version code:

886586509

Creation date:

2013-09-01

Compatible devices:

Size:

66.77MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 10,453 ▲ 26

Other rankings

#51 in food keyword 8 ▼ 2#83 in cheese keyword 11 ▲

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Kahala Management, L.L.C.

Apple Apps Store

https://apps.apple.com/us/app/cold-stone/id690080616

Website:

https://www.coldstonecreamery.com/

User Reviews

Overall, reviewers praise Cold Stone for friendly, helpful staff and high-quality ice cream. However, recurring issues drag down the app experience: frequent glitches and timeouts in the app, payment and gift-card problems, and unreliable order tracking; flavor availability and substitutions often misfire; delivery/pickup can be late or miss items; and loyalty rewards sometimes don’t apply or earn points. The product remains strong, but the app and ordering flow need major fixes to meet customer expectations.

Pros

Friendly, helpful staff across visits
Ice cream quality is consistently good
Staff help with ordering issues and corrections

Cons

Frequent app glitches, loading timeouts, and reliability issues (including payment flows and order tracking)
Order accuracy and flavor availability problems (unavailable/discontinued flavors, substitutions not handled, missing items)
Delivery/pickup delays and misdeliveries (late orders, unstarted orders, missing items)
Rewards/loyalty not functioning (points not accruing, rewards crashing)

Recent reviews

The app updates, then minutes later it updates, later it shows needs an update, then updates, then shows needs an update, then updates, minutes later it needs an update and on and on and on and on and on and on and on and on and on and on ENDLESSLY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

by If*****, 2026-06-04

The app has been updating to asked to update for several days with the same update. Please fix this. It’s so annoying.

by Vi*****, 2026-06-03

I’m not understanding, Everyday there is Another update and Everyday I do it Again. How many times does one app need an update? Apple doesn’t even update their own apps/products that often - and that’s saying a lot because they also have updates for at least one thing each day. But the difference is - it’s Not the Same app Over & Over Again Nonstop!!