Features & Capabilities

The Cold Stone Creamery app lets you order our made-fresh Ice Cream in a Creation™, Shake or Cake and have it ready for pickup at your favorite store or delivered right to your door. Sign in to your My Cold Stone Club Rewards account to save favorite orders, earn points, and redeem rewards.

Earn 1 point for every $1, redeem a $5 reward after every 50 points, and enjoy a Buy One, Get One FREE on your birthday. Features include order ahead for pickup or delivery, easy re-order with favorites and recent orders, and unlimited in-app customization.

User Growth & Download Statistics

By:
Kahala Management, L.L.C.
Rating:
4.70
(23,297)
2 new ratings
Version:
6.0.6 Last updated: 2026-06-05
Version code:
886586509
Creation date:
2013-09-01
Compatible devices:
Size:
66.77MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-12
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Kahala Management, L.L.C.
Apple Apps Store
https://apps.apple.com/us/app/cold-stone/id690080616
Website:
https://www.coldstonecreamery.com/

User Reviews

Overall, reviewers praise Cold Stone for friendly, helpful staff and high-quality ice cream. However, recurring issues drag down the app experience: frequent glitches and timeouts in the app, payment and gift-card problems, and unreliable order tracking; flavor availability and substitutions often misfire; delivery/pickup can be late or miss items; and loyalty rewards sometimes don’t apply or earn points. The product remains strong, but the app and ordering flow need major fixes to meet customer expectations.
Pros
  • Friendly, helpful staff across visits
  • Ice cream quality is consistently good
  • Staff help with ordering issues and corrections
Cons
  • Frequent app glitches, loading timeouts, and reliability issues (including payment flows and order tracking)
  • Order accuracy and flavor availability problems (unavailable/discontinued flavors, substitutions not handled, missing items)
  • Delivery/pickup delays and misdeliveries (late orders, unstarted orders, missing items)
  • Rewards/loyalty not functioning (points not accruing, rewards crashing)
Recent reviews
The app updates, then minutes later it updates, later it shows needs an update, then updates, then shows needs an update, then updates, minutes later it needs an update and on and on and on and on and on and on and on and on and on and on ENDLESSLY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
by If*****, 2026-06-04

The app has been updating to asked to update for several days with the same update. Please fix this. It’s so annoying.
by Vi*****, 2026-06-03

I’m not understanding, Everyday there is Another update and Everyday I do it Again. How many times does one app need an update? Apple doesn’t even update their own apps/products that often - and that’s saying a lot because they also have updates for at least one thing each day. But the difference is - it’s Not the Same app Over & Over Again Nonstop!!
by Do*****, 2026-06-03
View all user reviews ›

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