Zalena

See every call and chat your AI receptionist handled, play recordings, and approve booking requests the moment they come in, wherever you are.

Zalena answers your business's calls and website chats around the clock. The Zalena app puts what it handled in your pocket, so you can step away from the desk without missing a customer.

SEE WHAT HAPPENED • Every call and chat in one inbox, with a one-line summary of what the customer wanted • Full call transcripts and key points • Play call recordings, with speed control

DECIDE IN A TAP • Booking requests that need your approval come first, with Approve and Decline right on the card • Cancel or complete a booking from its detail screen, and choose whether the customer gets a text • Clear old requests without bothering anyone

KNOW WHEN IT MATTERS • Notifications for booking requests, finished calls, missed calls and chats; you choose which • Quiet hours, so the evening stays yours. Booking requests still get through.

YOUR CUSTOMERS • Search everyone who has called or chatted, and see their history in one place • Call a customer back with one tap

SEVERAL BUSINESSES? Switch between them from the top of the home screen.

The Zalena app is for business owners who already use Zalena. To set up your AI receptionist, visit app.zalena.ai.