CareVieo

Manage home care with EVV, caregiver scheduling, visit notes, secure messaging, and real-time updates for care teams and families.

CareVieo is the mobile companion for home care agencies. Caregivers, coordinators, and family members use CareVieo to manage daily care activities, schedules, visits, documentation, and communication from one secure app.

Access requires an account provided by your home care agency. CareVieo is not a consumer marketplace and does not provide medical services directly.

FOR CAREGIVERS

• View upcoming shifts and schedule updates • Clock in and out with Electronic Visit Verification (EVV) • Capture visit location during authorized shifts • Complete care tasks and visit documentation • Add visit notes using text or voice assistance • Upload credentials, licenses, and training documents • Complete assigned training modules • Communicate securely with your care team

FOR CARE COORDINATORS AND OFFICE STAFF

• Monitor caregiver visits and status updates • Manage schedules and open shifts • Review visit documentation • Track caregiver compliance and credentials • Manage clients, care plans, and referrals • Communicate with caregivers and families

FOR FAMILY MEMBERS

• View caregiver schedules • Receive approved care updates • Follow visit progress • Communicate with the agency through secure messaging

SECURE CARE MANAGEMENT

CareVieo is designed with privacy and security in mind.

Features include:

• Role-based access controls • Secure authentication • Encrypted data transmission • Audit logging • Protected care documentation workflows

LOCATION USAGE

CareVieo uses location services for Electronic Visit Verification (EVV). Location helps verify caregiver arrival and departure at authorized visit locations. Location is only collected according to agency settings and active visit requirements.

CAMERA AND PHOTOS

Camera access allows users to upload credentials, profile images, and authorized visit-related documents.

NOTIFICATIONS

Notifications help caregivers and teams receive important schedule updates, reminders, and messages.

BIOMETRICS

Biometric authentication may be used for faster and secure app access when enabled by the user.

CareVieo does not sell personal information or health data. Information is only available to authorized users and connected agency systems.

For support: support@carevieo.com

Privacy Policy: https://carevieo.com/privacy

Terms: https://carevieo.com/terms