Uniops Support Ticket

Manage tickets, knowledge base articles, and FAQs from anywhere. Stay connected with your support team on the move.

Uniops Support Ticket is a mobile companion app for your Dash SaaS support ticket system. It lets support agents and teams manage customer tickets, knowledge base articles, and FAQs directly from an iPhone or iPad, without needing to log in from a desktop.

Key features:

• Create, view, and track support tickets, organized by type and status
• Update ticket status and add responses while away from your desk
• Browse and search the knowledge base for reference articles
• Access frequently asked questions in one place
• View a dashboard summary of ticket activity
• Secure sign-in connected to your existing Dash SaaS account
• Manage your profile and app settings from within the app

Uniops Support Ticket is designed for help desk agents, customer service teams, and field support staff who need to stay on top of customer requests while on the move. The app connects to your existing Dash SaaS Support Ticket installation, so your tickets, knowledge base, and FAQ data stay in sync between web and mobile.