Exei Conversations

AI Agents for Ecommerce to automate support, sales & revenue growth.

Exei offers AI Agents for ecommerce businesses, specialized to automate customer service, enhance shopping experiences, and accelerate growth. From customer service, product discovery and outreach, Exei helps brands scale personalized experiences, increase conversions, and drive repeat purchases across the customer journey.

Customer Service Agent

Handle inbound and outbound customer conversations automatically.

24/7 support across WhatsApp, Voice, Website, Instagram and Messenger.

Instant WISMO answers and automated order status updates.

COD confirmation, abandoned cart follow-up and delivery alerts.

Automated reorder reminders for consumable products.

Shopping Assistant

A knowledgeable product expert available 24/7.

Live catalog with real-time stock and AI-powered product recommendations.

Rich product cards with images, prices and add-to-cart actions inside conversations.

Natural language product discovery without a search bar.

Personalized cross-sell and upsell recommendations.

Growth Agent

Brand-initiated outreach that brings customers back and keeps them engaged.

New launch and seasonal campaign broadcasts via WhatsApp and Voice.

Win-back sequences for inactive customers, personalized by previous purchase behavior.

Loyalty reminders, points expiry notifications and VIP reward campaigns.

Why Exei

Omnichannel support across WhatsApp, Voice, Website, Instagram and Messenger.

End-to-end AI coverage across customer service, shopping and growth.

Shared knowledge base, inbox and customer database across agents.

Ecommerce and CRM integrations for customer, product and order data.

Multilingual intelligence for global customer engagement.

Unified knowledge layer connected to your catalog, website, documents and APIs.

Voice-native conversations for natural speech-based interactions.