StrideGo Driver

Run your Stride loads, stops and documents from your phone, even offline.

StrideGo is the app for Stride drivers. It keeps your assigned loads, stops, documents and messages in one place on your phone.

This app is for Stride drivers and owner operators. You cannot sign up in the app. Ask your Driver Manager for your login.

WHAT YOU CAN DO

• Sign in with your company login and unlock the app with Face ID, Touch ID or your device unlock.
• See your assigned loads and accept, acknowledge or decline them, as your carrier allows.
• Follow each load stop by stop. The steps and fields you see are set by your carrier.
• Photograph paperwork, including bills of lading, with multiple pages, retake and crop. If a document is rejected, send a new version.
• Report exceptions with a reason, notes, your location and photos where your carrier requires them.
• Send and read messages with dispatch.
• Get push notifications for new load assignments and dispatcher messages.
• Use the same app for reefer and cross-border loads, where your carrier has set them up.

WORKS WITHOUT SIGNAL Many drivers lose coverage. StrideGo saves what you do on the phone in encrypted storage, then sends it when you are back online. You can see the status of each item, such as queued, syncing, synced or failed. If something conflicts with a change from dispatch, it is held for a dispatcher to review. It is not silently overwritten.

PERMISSIONS, IN PLAIN TERMS

• Location: used to check that you have arrived at or left a stop, and to attach your position to events like step completion and exceptions. On a personal device you are shown a privacy notice and asked for consent first.
• Camera: used to photograph documents and to add photos to exception reports.
• Notifications: used to alert you to new loads and messages from dispatch.

COMPANY-ISSUED AND PERSONAL DEVICES StrideGo runs on company-issued phones and on personal phones where your carrier allows it. Data stored on the phone is encrypted.

Questions about your login or which loads you can see go to your carrier's dispatch or IT team.