My Shop Assist

Manage jobs, track time, document work, run inspections, and message customers in real time — your whole shop, right from your phone.

My Shop Assist puts your entire shop in your pocket. Manage jobs, track time, run inspections, and stay in touch with customers — all in real time, from anywhere.

Built for busy shops, My Shop Assist keeps your team moving without being tied to the front desk. Create and update jobs on the floor, clock in and out, track time against tasks, and keep customers in the loop the moment something changes.

BUILT FOR EVERY KIND OF SHOP Performance shops • general repair • restoration • transmission and engine builders • parts manufacturers and distributors • custom fabrication • machine shops • off-road shops • car audio — and anyone who does service or assembly work.

WORK THE WAY YOUR SHOP RUNS • Visual job board — see every job by status and move work forward at a glance • Create and edit jobs, tasks, and work orders right from your phone • Assign technicians, set priorities, and schedule work on a shared calendar

ONE SCANNER, EVERY WORKFLOW Point the camera and the app figures out the rest — a single button handles it all, launching the right workflow automatically: • Job QR code → opens the job instantly • Part QR code or barcode → look it up, add it to a job, or flag it to order • VIN → find the vehicle, view its history, or start a new job No mode switching, no menus — each scan just knows what to do.

TRACK TIME AND STAY PRODUCTIVE • Clock in and out from the app • Start and stop timers on individual tasks • See your hours, efficiency, and productivity for the day or week • Keep accurate labor time without paper or a back-office terminal

DIGITAL INSPECTIONS • Complete inspection checklists on the job • Attach photos to document your findings • Keep results on the job record for the whole team

TALK TO CUSTOMERS IN REAL TIME • Message customers directly and get replies instantly • Keep an internal team chat separate from customer conversations • Capture approvals and signatures on the spot

PUSH NOTIFICATIONS, YOUR WAY • Alerts follow the notification preferences you set in the web app • Every user chooses exactly which events notify their phone • Dedicated alerts for customer messages, kept separate from team chat • Never get buzzed for things you don't care about

PARTS, VENDORS, AND PAYMENTS • Look up and manage parts and vendors • Add parts to jobs and track what needs ordering • Record payments and keep job totals up to date

EVERYTHING STAYS IN SYNC Changes made on the phone show up everywhere your team works, instantly. At the counter, in the back, or on the road — everyone stays on the same page.

REQUIRES A MY SHOP ASSIST ACCOUNT My Shop Assist is a companion app for shops that use the My Shop Assist platform. You'll need an active account with your shop to sign in.

Questions or need a hand? Contact us at support@myshopassist.com.