GR IT Services Helpdesk

Raise IT tickets, chat live with an engineer, and track every request from your phone. Get instant push replies, sign in securely, and unlock with Face ID.

GR IT Services Helpdesk puts your IT support team one tap away. Raise a ticket, chat live with an engineer, and track every request from your phone.

Built for the people and clients of GR IT Services, the app is a fast, secure way to get help without long email chains or phone queues.

WHAT YOU CAN DO Submit a support ticket in seconds and attach photos or screenshots Chat live with a support engineer in real time Follow every ticket from open to resolved, with the full conversation history Get push notifications the moment an engineer replies Sign in with your email and password, or your Microsoft work account Unlock the app quickly and privately with Face ID or Touch ID

SECURE BY DESIGN Your conversations and attachments are protected in transit, and biometric unlock keeps the app private on your device.

GR IT Services Helpdesk is the companion app for the GR IT Services support desk. You will need an account with GR IT Services to sign in.