Prime Connect Inbox

A secure shared inbox for business teams to manage customer conversations.

Prime Connect is the secure mobile workspace for authorised teams using the WhatsApp Business Platform.

Keep customer conversations moving from anywhere: • View and reply to customer messages. • Send approved message templates when appropriate. • Record and send voice notes. • Work alongside your team with internal conversations and assignments. • Receive notifications for new activity.

Prime Connect is available to organisations with a Prime Connect account. Sign in with your work account or scan the secure QR code from the Prime Connect web console.