Nexus Client

Put your support desk on the wall.

Nexus turns Zendesk Support and Talk into a real-time wallboard your whole team can see — on a TV in the office, a desk monitor, or right here on your phone. Tickets, calls, CSAT, SLAs, leaderboards and goals, all live and always up to date.

This is the companion app for Nexus, the self-hosted support wallboard. Point it at your own Nexus server and your board travels with you.

WHAT YOU GET • Live KPIs — open tickets, unassigned, calls waiting, CSAT, average first reply, SLA breach countdowns • Leaderboards, team goals and streaks that actually motivate the floor • Deep analytics — backlog burn-down, busiest-times heatmap, reopen rate, first-contact resolution, top tags • Agent status and on-call at a glance • 11 themes and a layout that reflows perfectly to your phone — each device remembers its own arrangement • Tap any number to drill into the tickets behind it

SELF-HOSTED. YOUR DATA STAYS YOURS. Nexus runs on your own server and reads Zendesk directly. Your customer data never passes through us — a deliberate design choice, and a strong reason to choose a self-hosted wallboard.

BUILT FOR SUPPORT TEAMS & MSPs Whether you run an internal help desk or manage support for dozens of clients, Nexus gives everyone a shared, motivating view of how the day is going.

REQUIRES A NEXUS SERVER This app is a client for a Nexus server you host yourself (Docker, desktop, or VPS — one command to get started). On first launch you'll enter your server's address. New to Nexus? Demo mode fills the board with realistic sample data in about 30 seconds — no account needed. Learn more at nexus.joekane.org.