Groxo Chat

Groxo Chat — your team's unified inbox for customer conversations.

Manage every customer message from one place. Assign chats to team members, track response times, and never miss a conversation — all from your phone.

BUILT FOR CUSTOMER SUPPORT TEAMS • Shared inbox — your whole team sees every conversation • Assign chats to agents instantly • Resolve, archive, and organize with one tap • Real-time notifications for new messages

SMART CONVERSATION MANAGEMENT • Labels and filters to find chats fast • Search across all conversations • Mute, pin, and favourite important chats • Unread count badges for quick triage

RICH MESSAGING • Send images, videos, documents, and voice notes • Share location and contacts • Reply to specific messages • See read receipts and delivery status

ANALYTICS & INSIGHTS • Track team response times • Monitor conversation volumes • Measure resolution rates

TEAM COLLABORATION • Multiple agents, one inbox • See which agent owns each chat • Lock sensitive conversations • Role-based access control

SECURE & PRIVATE • End-to-end encrypted connections • SOC 2 compliant infrastructure • No data sold to third parties

Perfect for customer support teams, sales teams, and small businesses who want to manage customer communication professionally.