Vectis: MSP Workspace

Triage alerts, reply to tickets, and pull a customer's full cross-tool context from your pocket. Ack, claim, and resolve from the lock screen.

Vectis is the unified workspace for Managed Service Providers — one place where your team does the work across every tool you run.

The mobile app brings the on-call surface to your phone. When an alert pages you at 11pm, open Vectis, find the customer in two taps, and see their full context pulled from your PSA, RMM, and backup tools on one screen.

• Alerts feed with severity, search, and pull-to-refresh — acknowledge, claim, snooze, or resolve without opening a laptop. • Tickets feed with inline reply, reusable templates, and voice-to-text for one-handed updates. • Every customer's account, devices, backups, and recent activity in a single view, so you walk into the call already knowing the story. • Lock-screen push that deep-links straight to the alert or ticket that needs you. • Face ID / fingerprint unlock, full offline read of cached data, and dark mode.

Vectis is a companion to the full web workspace. You manage billing, integrations, and rules from the web; the app is built for the work you do on the move. An active Vectis subscription is required — create your workspace and start a free trial at mspvectis.com.