Features & Capabilities

Route incidents to the right on-shift team member using schedules, availability, CI ownership, and role-aware operations.

InciTeam helps operations teams route incidents to the right team member based on roster coverage, schedules, availability, breaks, leaves, and CI ownership.

Built for incident response and support teams, InciTeam connects with authorized ServiceNow environments and helps teams manage assignment logic from one place.

Key features: • View roster and schedule coverage • Manage team members and team availability • Track leaves and breaks • Link supported configuration items • Maintain CI-to-user routing order • Review assignment logs and operational summaries • Run diagnostics for routing readiness • Receive push notifications when incidents are assigned • Use role-based access for admins, managers, and read-only users • Manage account privacy and account deletion from the app

The iOS app works with the InciTeam web application and uses the same secure backend APIs, so teams can access consistent data across web and mobile.

InciTeam is intended for organizations and teams that already use InciTeam accounts. Some features require configured workspace access and an authorized ServiceNow test or production environment.

User Growth & Download Statistics

App
By:
PARTH PARESHKUMAR SARVAN-S
Rating:
5.00
(2)
Version:
1.0 Last updated: 2026-06-01
Version code:
886065893
Creation date:
2026-06-01
Compatible devices:
Size:
10.01MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-29
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
PARTH PARESHKUMAR SARVAN-S
Apple Apps Store
https://apps.apple.com/us/app/inciteam/id6772684031
Website:
https://www.inciteam.com

Best InciTeam Alternatives

Here are some Apple apps that are similar to InciTeam: