Features & Capabilities

Incidents can be stressful, but they don’t have to be.

incident.io helps tech-led businesses navigate incidents from detection to post-mortem and beyond. Built on the experience from thousands of incidents, incident.io eliminates anxiety, uncertainty, and chaos experienced by responders throughout an incident.

Key features of the incident.io app include:

  • Get notified about incoming alerts via push notifications
  • Acknowledge escalations, connect escalations to incidents and easily hop into Slack to mediate any issues
  • Set up your notification preferences to bypass Do Not Disturb and Focus Filters, ensuring you are always notified
  • See if you are on-call or when you will be on-call next
  • View all your organization’s active incidents or only those that you are a part of
  • View all your organization's escalations or those that involved you

Trusted by industry-leading companies, including Etsy, monday.com, and Skyscanner, incident.io meaningfully improves your incident management process so that you can spend less time responding to incidents and more time fostering customer trust.

User Growth & Download Statistics

App
By:
incident.io
Rating:
4.60
(31)
Version:
1.14.3 Last updated: 2026-06-18
Version code:
887155677
Creation date:
2024-02-12
Compatible devices:
Size:
62.19MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-29
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
incident.io
Apple Apps Store
https://apps.apple.com/us/app/incident-io/id6471268530
Website:
https://incident.io

User Reviews

Reviewers repeatedly highlight incident.io’s intuitive, clean UI and easy setup, strong on-call scheduling and alerts, and its Slack integration that enables seamless, cross-team incident response. The design is widely viewed as modern and lightweight, reducing friction compared with older tools. Some isolated complaints exist (editable phone-number issues, alert acknowledgement behavior, and missing Apple Watch support), but there are no broadly echoed cons across multiple reviews.
Pros
  • Intuitive, clean UI with easy setup and configuration.
  • Strong on-call scheduling, reliable mobile alerts, and quick access to needed information.
  • Slack integration enables seamless collaboration and reduces context switching during incidents.
  • Modern, lightweight on-call design that feels purpose-built for incident response.
  • Overall reduced friction and easier on-call experience compared with older tools.
Cons
Recent reviews
Fantastic platform. An innovative, flexible, thoughtful product that keeps improving. And have to mention that customer support is top notch.
by Ea*****, 2026-05-16

The app has always been solid, but you can now interact with their agent on the go, meaning you can provide updates, dig into the details, and take actions just by typing/talking. A paradigm shift for being on call.
by tw*****, 2026-05-14

The app provides a great UI to see the on-call schedule, incoming notifications, and alerts when I’m assigned to the rotation. It’s easy to stay organized with the app when I’m on the go, and has enhanced the on-call experience by making everything more intuitive. The interface is clean, and I’d definitely recommend this app to anyone using incident.io!
by An*****, 2026-04-29
View all user reviews ›

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