Alta Apps

Alta Apps is the all-in-one field operations and back-office app for Alta Janitorial Services and authorized partners.

Built for crews, supervisors, account managers, and executives who need to run the business from anywhere.

WHAT YOU CAN DO

• Dashboard with real-time KPIs — active contracts, open work orders, ticket queue, monthly revenue, RFP pipeline.

• Work Orders — view daily jobs, change status, capture before-and-after photos directly from the camera, log actual hours.

• Tickets — full-featured ticket system with priority, department, assignees, members, file attachments, and threaded comments. Private tickets keep sensitive issues to the author and invited users only.

• Tasks — track your assigned to-dos with due-date alerts. Get reminders before they go overdue.

• RFPs & Bids — manage your sales pipeline, due-date alerts, and bid materials in one place.

• Clients — searchable directory with active contracts, open work orders, contact details, industry, and full document storage per account.

• Contracts — view active and expiring agreements, attached PDFs and certificates.

• Employees — directory with department, role, hire date, certifications, and contact info.

• Files — centralized file vault organized by entity (work order, client, ticket, etc.) with smart filters and quick search.

• Finance — QuickBooks-style overview with revenue, expenses, net income, margin targets, and recent invoices.

• Administration — manage users, assign module-level permissions (View / Create / Edit / Delete), generate API keys, and review audit logs.

SECURITY & PERMISSIONS

Every module respects role-based permissions. Users only see what they have explicit access to. Private tickets visible only to assignees, members, and the creator. Edit / Delete actions appear only when the user has that capability.

NOTIFICATIONS

Get instant push notifications when a ticket is assigned to you, a new comment is posted, a work order assignment changes, or a task is due tomorrow.

REQUIREMENTS

Alta Apps is an internal business tool. An authorized user account issued by Alta Janitorial Services is required to sign in.

For more information visit https://www.demelos.com