Optra One

OPTRA One is a field service management app designed for sales and service dealers, service businesses and teams that manage field jobs every day.

From customer requests to technician assignment, job tracking, payments, reports and reminders, OPTRA One helps you manage your complete field workflow from one mobile app.

Many businesses still manage their daily work through calls, WhatsApp chats, notebooks and spreadsheets. This often leads to missed job details, delayed follow-ups, poor visibility of field teams and scattered customer records.

OPTRA One brings everything together in a simple, organised and mobile-first system.

With OPTRA One, businesses can create jobs, assign technicians, track job status, manage payments, maintain customer details, generate reports and keep every service record in one place.

The app is built for businesses where teams work on the field, including repair services, maintenance services, installation teams, sales teams, AMC service providers, appliance service dealers, equipment service businesses and other field operations.

Key Features

Create and Manage Jobs Create new jobs with customer details, service information, location, priority and scheduled time.

Assign Technicians Assign work to field staff and keep every team member updated about their assigned jobs.

Track Field Work Monitor job status, technician updates and field activity from one dashboard.

Payment Management Track pending, partial and completed payments to stay in control of your cash flow.

Service Reminders Send reminders for recurring services, AMC follow-ups and customer follow-ups.

Reports and Invoices Generate job reports and invoices to keep work professional, traceable and organised.

Customer Records Maintain customer history, job details and service information in one place.

WhatsApp Chatbot Integration OPTRA One can also connect with an AI-enabled WhatsApp chatbot, allowing businesses to create jobs and capture customer details directly through WhatsApp conversations.