Kolton

Convert more, reply faster. Kolton handles every customer DM in your voice, on every channel, set up in 5 minutes.

You didn't open an online store to spend your day replying to DMs or handle slow VAs. Kolton does it for you.

Kolton is the AI-powered inbox built for e-commerce brands. It connects all your customer channels — Instagram DMs, WhatsApp, Gmail, and more — reads every inquiry, and drafts replies that sound exactly like you. Not a bot. You.

Set up takes 5 minutes on the web app at kolton.ai. Everything is configured there — your channels, your AI tone, your reply rules. This mobile app is your command centre on the go: approve replies, check your daily briefing, and stay on top of every customer conversation no matter where you are.

HOW IT WORKS

• Connect your channels — link Instagram, WhatsApp, and Gmail in minutes on kolton.ai. All customer messages appear in one unified inbox. • Kolton drafts the reply — our AI reads the inquiry, understands the context, and writes a response in your tone and style. Every niche, every product, every brand voice. • You approve and send — nothing goes out without your say-so. Tap to approve, edit, or discard. Always. • Wake up informed — every morning, the Hub tab gives you a clear summary of what happened overnight so you start the day knowing exactly where you stand.

WHAT KOLTON DOES

• Unified Inbox — Instagram DMs, WhatsApp, Gmail, and more in one clean feed • AI-drafted replies — trained on how you communicate, tailored to your e-commerce niche • Smart triage — high-intent buyers and urgent messages flagged first so no sale slips through • Daily Briefing — a morning summary of all customer activity across every channel • Voice message transcription — audio messages transcribed and ready to reply to instantly • Kolton Copilot — your AI business assistant; ask it anything about your orders, conversations, or customers • You're always in control — every reply requires your approval before it's sent

BUILT FOR E-COMMERCE

Whether you sell fashion, beauty, supplements, electronics, or anything in between — Kolton learns your product catalogue, your brand tone, and how you handle objections, refunds, and inquiries. Set it up once on the web, then run your store from your phone.

YOUR DATA, YOUR CONTROL

Kolton never sends a message without your explicit approval. Your conversations are encrypted in transit and at rest. Disconnect any channel at any time from settings.

Learn more at kolton.ai