Orbit By NavyBits

Orbit is the mobile workspace for customer support agents. Stay connected to your team, respond to customers faster, and manage your workload from anywhere.

—————————————— CONVERSATIONS —————————————— • View open, pending, and resolved conversations • Send text, images, videos, and voice messages • Use canned responses for quick, consistent replies • Assign and transfer conversations between agents and teams • Live updates via push notifications and real-time sync

—————————————— CONTACTS —————————————— • Browse and search your full contact directory • View profiles, conversation history, and contact details • Edit contact records from your phone

—————————————— CAMPAIGNS —————————————— • Monitor WhatsApp campaign delivery in real time • Track sent, delivered, read, and failed counts • View schedules, recurrence, and campaign history

—————————————— NOTIFICATIONS —————————————— • Push notifications for messages, assignments, transfers, and SLA breaches • In-app notification center with read/unread management

—————————————— SECURE BY DESIGN —————————————— • Your conversations and contacts stay on your organization's server • Auth tokens stored in iOS Keychain — never on NavyBits servers • Automatic session refresh keeps you signed in securely

—————————————— REQUIREMENTS —————————————— Orbit requires a configured Orbit server operated by your organization. This is a B2B tool — contact your administrator for server access. Not a standalone consumer app.

Built by NavyBits.