DMLY: Inbox, CRM & Bookings

DMLY puts your customer conversations, your appointment book and your money in one app. Answer, book and get paid between clients instead of after closing.

The calm way to run a busy local business, from wherever you are standing.

Made for salons and barbers, nail and beauty spas, clinics, dentists and healthcare practices, gyms and fitness studios, tutors and small schools, restaurants and takeout spots, nonprofits and small D2C brands.

WHEN A MESSAGE WAITS, SO DOES THE BOOKING Sometimes a no-show is not a customer who changed their mind — it is a message nobody answered in time. Someone asks your price on Instagram while you are mid-appointment. Someone else sends a WhatsApp voice note asking to move Thursday. Both get answered between clients.

ONE TEAM INBOX, EVERY CHANNEL • WhatsApp, Instagram, Facebook, Telegram, SMS and website live chat in a single thread list • Filter by unread, mine, unassigned or done, and by channel or tag • Search by name, number or latest message • Assign a conversation to a teammate, so two of you are not typing the same reply • Everyone works from the same team inbox and the same calendar

REPLY LIKE A PERSON, NOT A CALL CENTER • Text, emoji, photos, video and voice notes • Send an approved WhatsApp template when the 24-hour window has closed • Internal notes for your team — the customer never sees them • Add tags, or block a nuisance contact • Pause the bot on any single chat, reply yourself, then let it pick up again

YOUR DAY AT A GLANCE • Unread messages, today's appointments and this month's revenue on the home screen • Today's schedule in order, recent activity, and anything that needs attention • Quick actions for the things you do twenty times a day

THE APPOINTMENT BOOK IN YOUR POCKET • Week strip or month grid, whichever way you think • Book, reschedule or cancel while the customer is standing in front of you • Move a 4pm slot from the car, check tomorrow before you lock up

GETTING PAID, BEFORE THEY WALK OUT • Create an invoice from your phone • Share a payment link to WhatsApp in a couple of taps • Record a payment the moment cash or card clears • Log expenses while you still remember them

CONTACTS THAT REMEMBER FOR YOU • Your whole customer list, searchable • Add someone in seconds while they are booking • Profiles with tags and notes, instead of a notebook by the counter

ON IPHONE AND IPAD The same app on both, so the counter and the back office work the same way.

AUTOPILOT YOU CAN INTERRUPT Your DMLY bots keep answering while your hands are full. You build the no-code flows on the web dashboard; the app is where you watch them work and step in when a conversation needs a human.

SET UP THE WAY YOU WORK • Dark mode, 24-hour or 12-hour time, haptics on or off • App language in English, Spanish, French and Portuguese • Team and connected channels in Settings

A COMPANION TO YOUR DMLY DASHBOARD This app works with an existing DMLY account: you sign in here, you do not sign up here. Your workspace, team, channels and history are already waiting. Accounts and plans are managed on the web, not in the app.

The building work stays on the web dashboard too: the no-code flow builder and automations, your services and products catalog, reputation management, broadcasts and plan settings. Those automations keep running while you are out. The app is for running the day.

Automation that still feels personal. The calm way to run a busy local business.

DMLY connects to WhatsApp Business, Instagram, Facebook, Telegram and other services through their official APIs. It is not affiliated with or endorsed by those companies.