Booklee - Smart Booking

New: connect Instagram DMs and WhatsApp to your booking inbox. AI replies to customer questions, books appointments, and follows up, across SMS, Instagram, and WhatsApp.

Booklee is the smart booking app for barbers, stylists, and service business owners. Manage your calendar, clients, appointments, and customer conversations in one place — with automated appointment assistance that helps handle bookings by text, 24/7.

WORKS WHERE YOU DO • Native iPhone app optimized for one-handed use • Full iPad support with larger calendar layouts • Real-time sync across your devices

AUTOMATED CUSTOMER MESSAGING • Customers text your business number to book, confirm, reschedule, and cancel appointments • Understands natural language like “tomorrow at 2” or “what’s open Friday” • Recognizes returning clients by phone number and greets them by name • Handles multi-step conversations naturally • Uses your business hours, services, pricing, and staff availability to respond accurately • Prevents double-booking with real-time calendar checks • View every customer conversation in the inbox • Pause automated responses anytime and reply live • One-tap conversation takeover when needed • Customizable response tone for your business • Alerts you when a conversation may need attention • Supports STOP, HELP, quiet hours, and opt-out handling

SMART GAP-FILLING • Detects empty appointment slots and last-minute cancellations • Reaches out to matching clients automatically to help fill openings • Targets clients based on services, timing, and business preferences • Customers can claim available times directly by text • Review, approve, or pause outreach anytime

NO-SHOW RECOVERY • Automatically follows up with missed appointments • Helps customers reschedule quickly • Tracks recovered bookings and rebooking activity

CALENDAR + APPOINTMENTS • Day, week, month, and year views • Create, reschedule, and cancel appointments quickly • Walk-in support for same-day bookings • Block off breaks and personal time • Recurring appointments and repeat clients • Multi-staff scheduling with color coding • Appointments automatically mark complete after they end

CLIENT MANAGEMENT • Import contacts via vCard • Track visit history, notes, and VIP status • View appointment history and client insights • One-tap text or call from client profiles

BUSINESS PAYMENTS • Record cash, card, or POS payments • Built-in tip support • Revenue tracking per appointment • Reporting by booking source and appointment type

CUSTOMER CAMPAIGNS • Send updates and promotions to clients • Target VIPs, inactive customers, or recent visitors • Use templates or create your own messages • Schedule campaigns or send immediately • Track message delivery and customer replies

REMINDERS THAT REDUCE NO-SHOWS • Automatic appointment reminders • Customers can confirm, cancel, or reschedule directly by text • Flexible reminder timing per business

DAILY OWNER SUMMARY • Morning summary of bookings, openings, and projected revenue • Delivered in your business timezone

NATIVE iOS FEATURES • Face ID protection for business data • Push notifications for bookings and customer replies • Haptic feedback and smooth iOS navigation • Offline support for scheduling and edits

PRIVACY + SECURITY • Industry-standard encryption in transit and at rest • Customer data is never sold or shared • Secure login with phone verification and two-factor authentication • In-app account closure available anytime

Need help? Visit booklee.io/help

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