WASH Tracker

Report water & sanitation issues in Sierra Leone. Track progress and drive accountability.

WASH Tracker is the official citizen feedback and accountability platform for Water, Sanitation, and Hygiene (WASH) service delivery across Sierra Leone. Developed by iLab, this app empowers communities to report infrastructure issues, monitor service delivery, and advocate for cleaner, healthier environments.

TRANSFORMING WASH ACCOUNTABILITY Our platform strengthens citizen voice and accountability through innovative technology solutions, ensuring that every report leads to action.

KEY FEATURES

Report an Issue Submit detailed reports about water, sanitation, and hygiene problems in your community. Attach photos and precise locations for faster resolution.

Smart Notification Reports are automatically routed to the correct authorities based on location and issue type—no guesswork required.

Track Progress Monitor the status of your reports in real‑time through an interactive dashboard. See when repairs are scheduled and completed.

Data for Advocacy Aggregated data helps identify patterns, supporting evidence‑based policy reform and better resource allocation.

OUR MISSION • Amplify Citizen Voices – Enable direct reporting to authorities and service providers. • Data‑Driven Insights – Generate actionable data for advocacy and planning. • Ensure Transparency – Public tracking of reported issues builds trust and accountability.

HOW IT WORKS

1. Report an Issue – Describe the problem and optionally add photos.
2. Smart Notification – The system alerts the relevant local authority.
3. Track Progress – Follow your report from submission to resolution.
4. Data for Advocacy – Anonymised data informs national WASH policy.

COVERAGE The platform currently operates across 16+ districts in Sierra Leone.

BUILT BY iLAB iLab (Infinity Lab) is a leading Sierra Leonean technology hub dedicated to transforming ideas into digital solutions that solve local challenges.

PRIVACY & PERMISSIONS • Location – Used only when submitting a report to map the issue accurately. • Camera / Photos – Used only when you choose to attach photos. • Data Safety – No personal information is sold or shared with third parties. All data is handled in accordance with our Privacy Policy.

For more information, visit washtracker.info