CSG BUFR

See exactly what was cleaned at every site. Review timestamped photo audits, approve reports, request extra work, and message your CSG team, even offline.

Know exactly what's being cleaned at every one of your sites, with timestamped photos, signatures, and audit reports you can review and approve right from your phone. BUFR is the official client app for Cleaning Services Group (CSG). It puts CSG's "Yes, We Clean It" promise in your pocket. Stay on top of every site CSG cleans for you, verify the work, ask for more, and talk to your service team without leaving the app. For over 30 years CSG has delivered janitorial, facility support, and specialty cleaning to grocery, retail, distribution, restaurant, office, gym, and healthcare facilities across the country, with national capabilities and a community-driven approach.

SEE WHAT'S GETTING CLEANED Review the scope of work and cleaning instructions for each of your sites. Color-coded detail charts make it easy to see what's covered and how often. APPROVE AUDIT REPORTS Open completed audits with timestamped photos, signatures, ratings, and notes. Approve reports when the work looks right. Send them back when it doesn't.

REQUEST EXTRA WORK Submit service requests for periodic cleaning, special projects, or out-of-scope work. Track them through to completion with before and after photos. MESSAGE YOUR CSG TEAM

Talk directly to your district manager, service provider, and cleaning crew. Each service request gets its own conversation so nothing gets lost. WORKS OFFLINE

Walk a site without signal, approve a report from the plane, or submit a request from anywhere. BUFR catches up the moment you're back online.

SECURE, PASSWORDLESS SIGN-IN No passwords to remember. Sign in with a one-time passcode sent to your phone number. BUFR is intended for active CSG customers and team members. An account provisioned by CSG is required to use the app.