SeggWat

Review and act on customer feedback, feature requests, NPS scores, and star ratings — directly from your iPhone. SeggWat is the mobile companion for the SeggWat feedback management platform.

HOME OVERVIEW See your total feedback count, month-over-month trend, and status breakdown at a glance. Cards for messages, feature requests, and insights let you jump straight into any section.

FEEDBACK INBOX Browse all incoming customer feedback with filters for status, type, and full-text search. Swipe to triage items through your workflow, put them on hold, close, or archive. Updates happen instantly with automatic rollback if anything goes wrong.

MESSAGES & FEATURE REQUESTS Dedicated inboxes for contact messages and feature request submissions, each with their own filters and swipe-based status workflow. Sort feature requests by votes to surface what matters most to your users.

INSIGHTS & ANALYTICS Three tabs give you a full picture of user satisfaction:

• Feedback analytics: volume trends, type and status distribution charts, plus helpful, star rating, and NPS score breakdowns
• Pages: see which pages generate the most customer feedback and what types dominate
• Churn analytics: track cancellations and retention over time, broken down by reason, with recent cancellation details

All insights support configurable timeframes — 7 days, 30 days, 90 days, 1 year, or all time.

NOTIFICATIONS Stay on top of new customer feedback with push notifications and an in-app notification center. Mark individual or all notifications as read.

BUILT FOR PRODUCT TEAMS

• Manage customer feedback across multiple projects
• View screenshot attachments and linked GitHub issues
• Pull-to-refresh everywhere with haptic feedback on actions
• Available in English, German, and Swedish

SeggWat helps product teams collect and act on customer feedback, NPS scores, star ratings, and churn data. Requires a SeggWat account — start at seggwat.com.