Fluxo AI CRM

Improvements to app performance and chat conversations

Fluxo is the AI-powered conversational CRM that centralizes WhatsApp, Instagram, Facebook, Gmail, and your webchat into a single inbox. Designed for sales and customer service teams who need to respond quickly, follow up, and close more deals from their mobile devices.

UNIFIED CONVERSATIONS • All your channels in one inbox: WhatsApp Business, Instagram DM, Facebook Messenger, Gmail, and webchat.

• Automatically groups conversations with the same contact across channels.

• Audio, images, videos, documents, locations, and responses with Meta-approved templates.

• Instant push notifications for every new message, assignment, or flow event.

CRM AND CONTACTS • Complete contact profile with tags, lifecycle stage, and custom fields.

• Automatic lead scoring and dynamic segments.

• Complete interaction history for each contact.

PROCESSES AND TRACKING • Create process templates (procedures, returns, onboarding, etc.) and assign them to your contacts.

• Mark stages as pending, in progress, or completed from your mobile device.

• Automatically notify the customer when a stage is completed, via a WhatsApp template.

• Share a public tracking link with your customers.

AI AUTOMATION • AI agent that responds, qualifies leads, and escalates to an operator when necessary.

• Visual flows with 30+ node types: conditions, waits, integrations, database, email, payments, and more.

• Contact, conversation, and business hours variables available in any node.

SMART NOTIFICATIONS • Notification center with priorities.

• Push notifications only when important: new messages, assignments, reminders, and flow events.

• Mark as read or delete all with a single tap.

TEAM COLLABORATION • Administrator, supervisor, salesperson, and operator roles.

• Automatic round-robin or manual assignment.

• Internal notes, transfers, and handoffs between human and AI.

WHO IS FLUXO FOR? • Businesses that sell and provide customer service via WhatsApp and social media.

• Sales teams that need to stop missing messages.

• Customer service operations with multiple agents.

• Entrepreneurs who want to professionalize their communication.

Fluxo requires an active account. You can start for free and scale as needed. Your organization must be created from the web panel at my.fluxo.build before logging into the app.