FlowIQ by Flowapt

FlowIQ: one inbox for every customer conversation.

Your customers message you on WhatsApp, Messenger, Instagram and email. Your team then hunts through four different apps, and someone always gets missed. FlowIQ pulls every one of those conversations into a single shared inbox, so your whole team can see what came in, who is handling it, and what was said before.

Built for small businesses and support teams who talk to customers all day.

ONE SHARED INBOX Connect your business's own WhatsApp Business, Facebook Messenger, Instagram and email accounts, and every message lands in one place. Filter by status, open a chat, and reply straight from your phone.

WORK AS A TEAM, NOT AS STRANGERS Assign a conversation to the right teammate so two people never answer the same customer. Everyone sees the full history, so anyone can pick up where someone else stopped.

AI THAT ANSWERS FOR YOU The built-in AI agent replies to routine customer questions on its own, day and night, so nobody waits for an answer at 2am. You stay in control: open a chat, turn the AI agent off, and take the conversation over yourself. Filter the inbox to see every chat you have taken over, and switch the agent back on when you are done. The assistant will also draft a reply for you to edit and translate messages written in another language.

TURN A CHAT INTO A TICKET Some questions need real work. Turn any message into a ticket, assign it, and track it until it is resolved, with the whole conversation still attached.

KNOW WHO YOU ARE TALKING TO Contact details, notes and past orders sit right inside the chat, so you can answer "where is my order?" without switching apps.

REPLY IN SECONDS Save templates and canned responses for the questions you answer over and over. Send photos, files and voice notes, and open PDFs your customer sent without leaving the app.

WHAT YOU NEED TO GET STARTED FlowIQ is a tool for teams. Your workspace admin invites you by email, and you sign in with that address using a password, Google or Apple. Your business connects its own messaging accounts, so your customers keep messaging the numbers and pages they already know.

Whether you run a growing shop or a busy support desk, FlowIQ helps you reply faster, stay organized, and give every customer a better experience.

Download FlowIQ and turn scattered messages into a support system that just works.

WhatsApp, Facebook Messenger and Instagram are trademarks of their respective owners. FlowIQ is an independent product and is not affiliated with or endorsed by Meta.

Privacy policy: https://app.flowiq.live/privacy-policy Terms of service: https://app.flowiq.live/terms-of-service