Manhattin

Manhattin is the all-in-one property management platform that connects tenants, property managers, concierges, leasing agents, owners, and accountants. Whether you live in a building Manhattin manages or you run one, this app gives you a fast, native experience for everything that used to require a phone call, a paper form, or a desktop browser.

FOR TENANTS

• Pay rent by credit card or Interac e-Transfer, with autopay and stored payment methods
• See your lease, account balance, and charge history at a glance
• Submit and track maintenance requests with photos
• Reserve visitor parking and add visitors with QR-coded passes
• Get notified the moment a package arrives at your concierge
• Receive, acknowledge, or dispute violation notices and view the official PDF
• Sign leases, renewals, and tribunal filings on your phone
• Chat with your property manager and book amenities

FOR CONCIERGES AND FRONT-DESK STAFF

• Log packages with barcode scan, OCR label assist, photos, and instant tenant matching
• Check visitors in and out, including paid parking with Stripe-backed billing
• Log violations on the spot — your property manager reviews and issues the formal notice
• Manage smart-locker assignments, custody handoffs, and pickup signatures
• View unit keys, mailbox keys, and lock metadata (senior staff only see pin combinations)

FOR PROPERTY MANAGERS AND ASSISTANTS

• Run a property end-to-end: leases, tenants, units, maintenance, inspections, finances
• Issue, resolve, or waive violation notices with the full escalation ladder (courtesy, warning, violation, final notice, legal referral)
• Schedule move-ins and move-outs with checklist, key handoff, and tenant signature
• Track payments, NSF risk, and revenue per property
• Manage Quebec lease compliance (TAL) with the right language, family-residence flag, and royalty capture
• Approve agency partnerships, manage owner relationships, and oversee unit equipment

FOR LEASING AGENTS AND AGENCIES

• View agency-assigned units and applications
• Capture tenant applications, ID, and supporting documents
• Schedule and conduct viewings; track commission splits
• Coordinate move-ins through the same workflow your property manager uses

FOR OWNERS

• See the units you own across managed properties
• Review balances, statements, and key documents
• Approve or sign on actions that need owner consent

PHONE AND MESSAGING

• Built-in call log with multi-word search
• Property-level phone numbers with smart routing (E911, scope, persona, blocklists)
• A voice agent that answers calls 24/7 in your tone, books showings, takes messages, and transfers when needed

PRIVACY, SECURITY AND COMPLIANCE

• Row-level security on every record; staff only see what their role allows
• Sensitive fields like lock pin combinations are visible only to senior staff
• Multi-factor authentication available on every account
• Native PDF viewer and in-app browser — sensitive documents never hand off to Safari
• Auth tokens stored in iOS Keychain
• Available in English, French, and Spanish — your property's locale follows you

REQUIREMENTS Manhattin is invite-only. If your property manager, leasing agency, or employer hasn't given you an invitation, this app won't have anything to show you. Reach out to your property manager to be added.