Ndisync Business

A modern NDIS management solution built for providers, staff, and clients—clear workflows, real-time insights, total control.

Ndisync Business is a comprehensive NDIS (National Disability Insurance Scheme) management platform designed to streamline operations for service providers while providing staff and clients with transparent, easy-to-use tools. The app is divided into three specialized roles to ensure a tailored experience for every user.

1. Enterprise (Provider) Role:

The central hub for managing the business and ensuring compliance.

Advanced Dashboard: Real-time monitoring of total clients, active staff, pending invoices, and upcoming shifts. Includes interactive growth graphs for data-driven decision-making. Workforce Management: Full staff lifecycle management, including profile editing, role assignment, status tracking (Active/Inactive), and mandatory document compliance. Client Management: Centralized records for client plans, budget tracking, care preferences, and progress goals. Scheduling & Operations: Visual shift scheduler with calendar views, timesheet approval workflows, and automated generation of payroll and invoices. Compliance & Document Storage: A secure repository for company documents, service agreements, and mandatory certifications.

1. Staff Role:

Empowering support workers with tools for shift execution and earnings transparency.

Mobile Scheduler: A visual monthly calendar where staff can view their assigned shifts and upcoming work. Shift Execution Tools: On-the-go shift management, including check-in/out with location tracking, incident reporting, and detailed shift notes. Earnings & Timesheets: Instant access to generated timesheets and historical payslips for clear financial transparency. Compliance Portal: A dedicated space for staff to upload and track the expiration of their required certifications and documents.

1. Client Role:

Enhancing transparency and choice for NDIS participants and their families.

"My Schedule": A personal calendar allowing clients to see exactly which staff members are coming and at what time. Care Plan Oversight: Real-time access to NDIS plan details, service preferences, and budget usage. Goal Tracking: View service reports and track progress toward specific personal and therapeutic goals. Financial Documents: Quick access to view and download service agreements, quotations, and service invoices.

Core Platform Features:

Real-time Notifications: Instant alerts across all roles for shift changes, new agreements, or pending actions. Secure Authentication: Role-based access control with optional Two-Factor Authentication (2FA) for sensitive data protection. Integrated Document Viewer: Secure, built-in viewing for PDF reports, image attachments, and dynamic HTML-based service agreements.